Candi Jiosne Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Thrived in challenging setting; managed a staff of 10-15 Techs, Service Advisors and Assemblers and was promoted to Certified Technician Shop Lead 2020. Evaluated and repaired customer bicycles.• Trained staff on bicycle repair, assembly and service advising and supported Technicians and Service Advisors to ensure our Service Agreements are being met on time.• Managed inventory, taught in-store hands on Bicycle Maintenance classes, and communicated policies and procedures to Technicians and Service Advisors, to foster competence, morale, and retention of talent.• Built new bicycles for sales floor using proper industry standards and torque specifications.• Performed test ride and pre-sale procedures for new bike sales, maintained quality and safety standards, and scheduled repairs to Techs strengths and opportunities.

Atlanta, Georgia, United States

Teach field classes for Mountain Biking, Stand Up Paddleboard, Backpacking and Yoga; lead Cycling Instructor; responsible for training new instructors.• Risk management; Group management; Create a fun and safe learning environment.• Coach groups of participants and give effective individual feedback.• Instruct using a mixture of visual, verbal and kinesthetic techniques.• Gear preparation and maintenance.• Mechanic support Atlanta Cycling Festival and Atlanta Streets Alive Cycling Festival.

Atlanta, Georgia, United States

Outfit members and guests for bicycles and bicycle accessories.• Customer service and satisfaction.• Maintained sales floor visual standards.

Atlanta, Georgia, United States

Supported Regional Director and Store Management team and oversaw and facilitated hiring processes. Managed an operational supply budget for an $18 million retail store. • Performed bi-weekly inventory and supply ordering.• Managed timekeeping records and processed weekly payroll, trained staff in payroll, banking, customer service and cashiering, Local Human Resource coordinator for 90+ employees.• Created and maintained communication with staff.• Reconciled monthly petty cash and multicard.