Candi Jiosne Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

• Thrived in challenging setting; managed a staff of 10-15 Techs, Service Advisors and Assemblers and was promoted to Certified Technician Shop Lead 2020. Evaluated and repaired customer bicycles.
• Trained staff on bicycle repair, assembly and service advising and supported Technicians and Service Advisors to ensure our Service Agreements are being met on time.
• Managed inventory, taught in-store hands on Bicycle Maintenance classes, and communicated policies and procedures to Technicians and Service Advisors, to foster competence, morale, and retention of talent.
• Built new bicycles for sales floor using proper industry standards and torque specifications.
• Performed test ride and pre-sale procedures for new bike sales, maintained quality and safety standards, and scheduled repairs to Techs strengths and opportunities.

Atlanta, Georgia, United States

• Teach field classes for Mountain Biking, Stand Up Paddleboard, Backpacking and Yoga; lead Cycling Instructor; responsible for training new instructors.
• Risk management; Group management; Create a fun and safe learning environment.
• Coach groups of participants and give effective individual feedback.
• Instruct using a mixture of visual, verbal and kinesthetic techniques.
• Gear preparation and maintenance.
• Mechanic support Atlanta Cycling Festival and Atlanta Streets Alive Cycling Festival.

Atlanta, Georgia, United States

• Outfit members and guests for bicycles and bicycle accessories.
• Customer service and satisfaction.
• Maintained sales floor visual standards.

Atlanta, Georgia, United States

• Supported Regional Director and Store Management team and oversaw and facilitated hiring processes. Managed an operational supply budget for an $18 million retail store.
• Performed bi-weekly inventory and supply ordering.
• Managed timekeeping records and processed weekly payroll, trained staff in payroll, banking, customer service and cashiering, Local Human Resource coordinator for 90+ employees.
• Created and maintained communication with staff.
• Reconciled monthly petty cash and multicard.