Candi Martin Email & Phone Number

Fresno, California Area

Conduct internal audits to determine adherence to compliance policies and prepare findings for executive management, including recommendations that address deficiencies. Work with cross-functional teams to develop or modify standard processes that promote productivity as well as efficiencies. Minimize risk exposure by developing and maintaining procedures that meet regulatory compliance with respect to vendor management. Communicate operational status of special projects through targeted reporting for executive and senior leadership. Management presentation of internal monthly and quarterly lending practice statistics for executive management and board of directors. Manage or coordinate special projects as assigned. Demonstrate leadership in promoting Association values.

Fresno, California Area

Analyze business processes and company policies to enhance workflow. Validate compliance to industry standards that align with best practices. Recommend strategy and procedures that promote productivity to strengthen company core. Manage impact to internal and external customers brought about through systems enhancements or regulatory changes. Collaborate with team leads and cross-functional departments to identify opportunities that help increase efficiency. Manage temporary human resources assets and special projects as assigned.

Virtual - Contract Consultant

Manage impact to the commercial customer service experience brought about through systems enhancements, regulatory changes, and migration events due to mergers/acquisitions. Provide communication strategy consultation, aligning communication resources as well as data resources, for treasury management product/project managers regarding the aforementioned initiatives impacting treasury management customers, customers using treasury management services, and bankers serving these customers. Provide detailed reporting and presentations of initiatives throughout the enterprise to impacted lines of business partners using telecommuting channels and online tools; e.g. global calendars and trackers, process documents, and other deliverable business required documents.

Virtual - Contract Consultant

Treasury project management of banker and customer communications for liquidity, cash management, and international banking products for Treasury Management Communications projects for Wachovia to Wells Fargo migration events. Managed cross-functional teams—Production, Product, IT, and Copywriters—in the planning and delivery of communications utilizing business required documents, reporting and project tracking methods (MS Project), and active archival processes (Sharepoint); including records retention regarding meeting minutes, action items, next steps, and issue logs. Assisted in the planning, composing, designing, editing, and approval routing of customer communications and participated in product level discussions with appropriate product managers and other team members to develop communications plan and content—CD Rom integration of complex customer account structures regarding master and ZBA sub-accounts and pre-migration instructions for customers and third-party financial instition processors. Assisted in the management of communications quality control and review process with participation in special projects as needed, specifically pricing projects.

Virtual - Consultant

Temporary position through conversion scheduled for Fall 2009 - mapping County Bank products and services for transition/conversion to Westamerica Bank. Mid-August through mid-September made client calls for online banking training to VIP treasury management customers throughout the Central Valley. Mid-September through mid-November on temporary assignment in San Jose branch managing ACH and lockbox processing for specialized homeowner association customers.

Manage development teams comprised of Compliance, IT, Operations, BSA, and Risk Management personnel. Develop, evaluate, and implement company-wide products and services. Direct research of industry offerings and monitor financial trends to improve company performance. Coordinate demographics and future methodologies to discover untapped markets. Prepare and apply marketing and sales background for creating customer agreements, forms, notifications, and marketing materials. Establish on-going relationships with advertising agencies in various media outlets. Create competitive pricing and feature analysis to develop price points and break-even cost analysis for company projects.

Virtual - Contract Consultant

Wordsmith and graphic design for all media channels. Specialization in technical writing materials (manuals, training, policy/procedure, human resources, operations, workbooks, & product guides). Management of budgets from analysis and planning to execution. Facilitate research, evaluate and implement database marketing techniques.

Managed portfolio of customers in the sales and maintenance of treasury management deposit products. Managed loan documentation and financial statement review support. Interfaced with high-profile corporate customers in terms of lending and deposit product strategies. Maintained the sales of all treasury management products and services for demand deposit accounts. Coordinated support for all aspects of lending activity from loan approvals and documentation to collection of financial statements. Maintained on-going knowledge of all treasury management products and customer credit management.

Wordsmith in the preparation of marketing and advertising materials or all media channels. Development of marketing plans. Development and implementation of office procedures and systems. Accounting functions (AP/AR/Payroll).

Provided senior partner support in the Business Transaction Department, including the formation/dissolution of partnerships and corporate formation documents. Managed the preparation of estate planning documents, merger and acquisition agreements, pleadings, and court/general correspondences relating to corporate transactions.

For the Special Assets Division-develop, implement and maintain statistical analysis reports and methods for reporting bank's multi-million dollar failing loans designed for tracking and decision making. Assist work-out managers and bank's counsel with review of loan documentation in pursuit of perfecting security interests. For Marketing/Corporate Communications Department-prepare and review marketing materials for all media channels. Implement and maintain inventory of internal marketing structures. Events planning and executive speech writing.

Certificate, Applied Project Management

A 6-month, four course certificate program covering project management tools and techniques from inception to post go-live. The program.

B.S., Business Management, Magna Cum Laude

Aa, General Studies