Public Service Assistant
CurrentAssist customers in the routine selection and location of library materials; assist customers in utilizing library technology, including the internet and library databases; answer routine reference and reader's advisory questions; charge and discharge library materials and register new customers in accordance with established ASCPL routines; collect fines and charge for payment of lost materials; perform a variety of interlibrary loan procedures; perform opening and closing routines; perform banking routines; understand and utilize the on-line circulation system and update customer records as needed; check registrations for accuracy; place holds for customers; check shelves for disputed items on customer records and items on problem status lists; process daily delivery and "hold" items; perform a variety of clerical routines, including adding and discarding materials; assist with programs and projects, including the merchandising of library materials; search for missing library materials and research items that have been claimed returned; answer phones; and mend library materials.
