Candy Chen Email & Phone Number

上海

Shanghai City, China

• Portfolio Manager leads a team of specialists to identify business opportunities, engaging with other teams to co-strategize and offer customers with end to end portfolio solutions and a series of value added services.
• Team result have exceeded 75m revenue and 23m margin target by 120% over past 5 years.
• Developed good collaboration and coordination module across the functional teams by having regular forecast meetings, business reviews, enhanced customer satisfaction to 89%.
• Introduced a balanced scorecard and review mechanism in 2012 which proved to successfully measure and manage individual performance at all aspects.
• Improved forecast accuracy level from 25% to 5%~10%, managed to have predictable business.

Shanghai City, China

• Residual Risk Manager conducts frequent reviews of product residual risk investment returns, analyses activities which generates various recovery to the risk investment, and make appropriate recommendations to company.
• Established APJ standard of review and risk analysis schedule by products and by exposure level, timely and effective RV risk investment recommendations were made to company executives.
• Fully engaged with GEO and global team to analyze business trending, and aligned the observation with suggesting country specific asset management strategy to balance risk and investment output.
• Improved sales compensation result reporting TAT from quarterly to monthly, while maintained high level of accuracy.
• Co-designed a residual special bid process to manage the overall risk exposure to maintain healthy business growth by working closely with Global team and coordinate with local asset management teams.

Shanghai City, China

• Japan leasing portfolio specialist
• Exceeded PS team’s full year’s target with a staggering result of 220% growth in the 1st year(a full year result of $15.9 million which far away exceeds last year's $7.2 million and the plan for 2007of $8.5 million).
• Effective communication and professional customer service skills help to strengthen and enhance customer relationships
• Attention on details and good management of large volume of customer accounts reduces the unmanaged contracts from 20% to 8%.
• Participation in redesigning the EOT program to open up some profitable options.

Sydney, Australia

• Japan Portfolio Specialist overseas working experience
• Exceeded PS team’s full year’s target with a staggering result of 220% growth in the 1st year(a full year result of $15.9 million which far away exceeds last year's $7.2 million and the plan for 2007of $8.5 million).
• Effective communication and professional customer service skills help to strengthen and enhance customer relationships
• Attention on details and good management of large volume of customer accounts reduces the unmanaged contracts from 20% to 8%.
• Participation in redesigning the EOT program to open up some profitable options.

Melbourne, Australia

• Demo Account Manager manages all aspects of the demonstration program from equipment purchasing, customer engagement, inventory management, Partners & process management, financial reporting and month-end accounting..
• Good management of 2 business partners (logistic company) in Japan, improved TAT performance by 30%.
• Improved Inventory Aging from 15% to 8% resulting in reduced financial risk.
• Tailored financial/budget/sales reports to meet individual business needs, remodeled to provide user-friendly format

Shanghai City, China

• Regional Marketing Manager takes full responsibility for core members in marketing department to conduct series of project including general market researching, customer visits, and competitors’ products analysis..
• Key participation in increasing product value by 100% from 2004 to 2005. Toyota Motor Oil Product Line increased from 3 to 7, expanded to Lexus series, along with Toyota’s high evaluation.
• Major contribution in launching new products, such as Jet Oil, Marine Oil, Base Oil and other energy products as different successful projects.
• Ideas for new advertising plans and training system were highly praised by management and received great results from clients’ feedbacks.
• High accuracy in conducting business goals with rich sense of responsibility. Tailored and well prepared project execute plans from forecasting to analyzing results.

Shanghai City, China

• Regional Sales Manager is responsible for 12 authorized Dealers’ purchasing, which involved import capability confirmation, contract terms negotiation, regular existing client visits, general market information.
• Maintained regular and steady revenue.
• Established a product claiming system for Nissan Motors.
• Successfully solved import issues, such as delivery delay, price rising, new vehicle model launch delay, etc.

Shanghai City, China

• Marketing Assistant maintained excellent communication with more than 50 clients informing them of all bank service products, conduct regular visit to core clients to investigate their recent management and financial.
• Assisted new clients group to obtain more than 30 clients within half a year in 2001.
• Skillful customer service and passion to satisfy all the clients with various demands was highly praised and awarded.