Directly manage all local GeorgiaCares program components, including the State Health Insurance Assistance Program (SHIP) and (SMP) Senior Medicare Patrol. Primary responsibilities include:(1) Help beneficiaries and their families understand rights, benefits, and choices under the Medicare and Medicaid programs.(2) Empower consumers to make informed decisions concerning health insurance options and to exercise their appeal and grievance rights.(3) Develop partnerships to assist in the dissemination of information to Georgia’s Medicare population.(4) Organize, each month, at a minimum, three outreach/education events to a CMS/DAS targeted population group including, but not limited to: Faith-based organization, dual eligible with mental disabilities, Limited English Proficiency/Sensory Impairment, low income, rural, homebound, minority, and caregivers.(5) Participate in mandatory Division Aging Services sponsored conferences (e.g., Elder Rights Conference, Joint Aging and Disability Resource Connection)(6) Develop and implement an ongoing volunteer management process in compliance with Volunteer Risk and Program Management policies to ensure coverage in each county. (7) Provide quarterly in-service training to volunteers (8) Assure availability and provision for various methods of counseling services, including, but not limited to, in-person, telephone, email, mail, fax, etc. (9) Assure that all data is entered accurately and timely into the Aging Information Management System (AIMS).(10) Inform Division of Aging Services GeorgiaCares staff on all legislative and federal funding contacts and interactions concerning the program.

Responsible for managing all day-to-day administrative operations of a busy law firm. Directly supervise the firm's legal support staff to include paralegals and secretaries. Duties also include coordinating all legal support staff training, employee benefits and payroll. Additionally duties include managing the office budget, establishing and maintaining vendor relationships and working closely with accountants and attorneys outside the firm.Computer Applications – Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Internet Explorer, Microsoft PowerPoint, Google Chrome, CLIO Law Practice Management Software

Description of Duties – Responsible for developing new insurance business and servicing existing business with a focus on commercial accounts, to include manufacturing plants, law firms, private schools, nursing homes, and public entities. Duties also included developing production goals, providing timely and accurate counsel to customers on insurance and employee benefits matters, remaining abreast of changes in laws and regulations in the insurance industry. Computer Applications – Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Excel, Microsoft Internet Explorer, SAGITTA (banking/insurance software) Professional Licenses – Georgia Certified Insurance Broker – Life, Accident and Sickness

Description of Duties – Supervising receptionist and office staff of a busy general medical practice, submission of claims for payment by Medicare, Medicaid and private insurance, responsible for collections on overdue accounts. Computer Applications – Microsoft Word, Medical Insurance Claims Software