Candy Gustafson Email & Phone Number

Detail-orientated software tester with many years experience in a manual testing environment who collaborated daily with business analysts, developers and project managers to achieve business requirements and team goals. Effective communication skills with a proven ability to communicate with people of all levels. Solid history of discovering errors, resolving defects and ensuring expectations are met with high quality software.

Listed skills include Microsoft Office, Microsoft Excel, Leadership, Customer Service, and 8 others.

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  Software Qa Engineer

  Nebraska Book Company, Inc.

  Jul 1995 - Sep 2015

  •Assisted in the facilitation of team and client meetings, conducted brain storming sessions, business interviews and made sure the requirements were gathered in an efficient manner.•Created and implemented test plans, test cases and scripts based on technical specifications and business requirements for various phases of testing. •Worked with development teams using both waterfall and agile methods.•Participated in product development, business analysis, throughout the SDLC by working with all levels of management, developers, and stakeholders.•Performed manual Integration, Regression, Functional, User Acceptance testing for Neebo.com, Campushub.com, WinPRISM, PRISM and Point of sale systems.•Tested interfaces between applications developed in house to systems used by colleges and universities for student financial aid and enrollment.•Worked independently and in cross-functional teams, to design/implement procedures for testing systems within diverse system environments, including Web, Client/Server, Microsoft Windows, DOS & UNIX.•Resolved or escalated production issues to development team using JIRI, Mercury ITG and FileMaker Pro.•Tested software developed in C, C++, SQL and C# and web platforms utilizing IBM WebSphere and IBM Sterling Order Management software.•Wrote “Summary of Changes” operational documentation, support documentation, and end user documentation for both internal and external clients on code changes.•Organized and coordinated forms for Sarbanes-Oxley Act (SOX) compliance for software updates and bug/defect releases.•Presented and demonstrated code changes to Business, Support and Training teams.•Generated timely reports using proprietary report generator.