Community Manager
Current• Manages over 850 homes in support of military personnel stationed at Fort Benning, GA• Ability to assess critical or emergency situations, make calm and sound business judgments’ and respond to situations when management support is not immediately available• Coordinate the hiring, training, completion, and conducting performance evaluations for all staff at the management office, recommending salary increases, and when required counseling, disciplining and terminating employees under direct control in accordance with company policy• Physically walks and inspects community on a regular basis; checks on vacant homes• Ensures that lease files are complete, and that completion of leases is being executed properly• Maintains records on all aspects of management activity on a daily, weekly, and monthly basis. Submits required reports to the Director • Conducts ongoing training with office staff, leasing paperwork, workplace safety, and any other type of training that may be needed daily • Works closely with the Maintenance Supervisor to monitor and ensure that the preventative and corrective work orders are addressed as well as addressing resident complaints or concerns• Collects rent and delinquent account balances, maintain necessary records of all financial transactions of the property• Provides a positive customer service attitude that provides a good working relationship with the residents, managing resident issues, complaints, requests or concerns
