Candy Walsh Email & Phone Number

Columbia, Maryland

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Annapolis Md

Baltimore Maryland

I was promoted into this Senior Vice President leadership role to turn around the underwriting and mortgage loan processing operations and establish standardized processes at 11 branches (MD, VA, NC) for this independent community bank serving the Central Maryland market. My results have been based on my ability to manage, motivate, and lead a team of 150 employees producing $88 million in monthly loan volume. During this time, I: • Developed strategic/tactical plans and implemented the "hands-on" management efforts that continued to drive loan growth, profitability, and operational success of each branch. • Led the integration efforts for the acquisition of 10 branches over the past six years including implementing organizational and cultural change while training management team at each branch on the 1st Mariner Bank operational systems, culture, and values. • Developed and implemented a process standardization strategy that maintained consistency across all branches and established "step-by-step" standards for underwriting, regulatory compliance, and loan processing; results streamlined processes and saved time and money. • Designed and implemented a paperless delivery system for loan originations that streamlined and eliminated redundant processes saving a significant amount of time, money, and staffing requirements. • Led the mortgage loan division through the 2008-2009 financial crisis by transitioning from new loans to refinancing that maximized profitability by capitalizing on low interest rates. • Implemented a regulatory compliance strategy that involved modification of the computer system to maximize compliance while still enabling the loan originators to achieve a high closing rate; extensively involved in translating compliance regulations and communicating updates in understandable terms to the 150 employees.

I was hand-picked by the bank President to rebuild and turnaround the underperforming Mortgage Closing department with additional responsibility for the directing the start-up of a new Post Closing Department. Some of my key accomplishments during this time:• Hired, built and trained a new team of top performing closers through motivation, coaching, accountability, and communication; improved operations through training, process improvements, and streamlining procedures. • Set-up and opened the new post-closing department and established all procedures that reduced costs and improved the process by bringing the functions in-house and eliminating the need for a 3rd party post-closing company. • Implemented new technology using an electronic imaging system that eliminated the need for paper file storage and generated substantial cost savings by allowing for electronic delivery of paper documents. • Won the "Best Department” Award for overall performance, on-time closing, cost savings, and quality of service. • Maximized department efficiency and reduced the need to add new staff by cross-training employees.

I contributed to the success of this appraisal and settlement service provider by overseeing regional operations, managing and facilitating teamwork among 10 employees, and assigning/delivering of appraisals to customers.

Newark De

I managed a team of 15 employees reviewing consumer lending documents for compliance and applicable regulations. I earned recognition for improving work flow efficiency by creating automated review/tracking system while spontaneously increasing turn-around time and reducing staff.

Baltimore Maryland

Manage construction loan process. Administered draws and converted loans from construction phase to permanent. Negotiated loan terms and rates with customers.

Bachelor'S Degree, Political Science And Government

Master Of Business Administration (Mba), Finance, General

Bachelor Of Arts (B.A.), Political Science And Government