Candyce St.Clair Email & Phone Number

United States

United States

Reports and extracts data for various reports and analysis.Maintains current provider data to ensure the quality of the network.Utilize multiple database systems and tools to enter and research provider data to pull in the correct or needed information.Uses pertinent data and facts to identify and solve a range of problems within area of expertise.Consistently meet target production, quality, and time utilization metrics.Inputs necessary data into a Microsoft Excel sheet.

United States

Created and organized files for documents received from clients.Compiled, proofread, finalized, and prepared cover letters for courts and opposing counsel.Requested medical records from companies such as CIOX.Used word processing software such as Microsoft word to prepare Orders, Motions, subpoenas, and demand packages.Served as a liaison between attorney and clients by emailing client intake and credit card authorization forms to new clients.Responded to all case-related queries.Ensured the quality and accuracy of all completed requests.Maintained office and Attorney Calendars.Performed administrative tasks requiring the use of office equipment including copying, binding, faxing, mailing and switchboard.Sorted and delivered mail and faxes.Entered data from various sources into client data software to ensure relevant information in inputted in the client management database.Performed accurate legal research.Ensured efficient and effective administrative information and assistance.Used gmail as well as google drive to communicate with clients and save client information.

United States

Posted room charges and taxes to guest accounts.Processed guest charges voucher and credit card vouchers.Posted check-in and check-out procedures.Posted charges to guest accounts that have not been posted or were incurred on the night audit shift.Transferred charges and deposits to master accounts.Checked to see that all charges are assigned to the appropriate departments.Verified that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated into the PMS system.Verified that all charges posted from the POS Software and that the SPA software had reached the correct guest folios and are not missing.Printed and filed reservations for the next business day.Verified all account postings and balances.Verified that room rates are correct and posts those rates to guest accounts.Monitored the status of coupon, discount, and other promotional programs.Was able to function as a front desk agent especially in terms of check-in and checkout procedures.Tracked room revenues, occupancy percentages, and other front office statistics.Prepared a summary of cash, check, and credit card activities.Summarized results of operations for management.Checked figures, postings, and documents for accuracy.Prepared end of day procedure.Followed the End of Day / Night Audit ChecklistAlways had complete knowledge of emergency procedures.Balanced the day's charges, making corrections as necessary.Performed wake-up calls.Ran end of day process in property management software (PMS).Understood principles of auditing, balancing, and closing out accounts.Responded to guest needs, special requests and complaints and alert the appropriate manager as neededPerformed nightly balancing of in-room video and long-distance telephone services

United States

Received telephone, written, fax, and e-mail inquiries concerning TRICARE eligibility, benefits determinations, and claims adjudication questions or billing problems.Applied appropriate provisions of TRICARE regulations, interpretations, and procedural directives in making determinations on eligibility and benefits to determine appropriate responses to inquiries.Obtained and analyzed claims data to determine specific problem areas including external communication to obtain data.Completed research and provide final resolution to inquiries within contractual requirements.Communicated to determine appropriate authorization or referral of services.Submitted claims for adjudication, correction, payment, or review as appropriate.Educated providers on billing requirements of TRICARE to reduce claim problems.Deal tactfully with people in a wide variety of situations to convey a favorable corporate image.Responded to inquirer using various forms of communication (written letter, telephone, web, or email) within periods to exceed contractual standards.Collected and record data for Customer Service records and computer analysis.