Works within the Center for Drug Evaluation and Research, for the Epidemiologist team, facilitating safety, study closure and public impact statement documentation from the regulatory outcomes provided by the Sentinel System analysis.• Assists in the management and monitoring of multiples projects simultaneously by establishing project plans and objectives to ensure goal attainment.• Leads and facilitates weekly Project Management meetings to address status in projects, scheduling, and upcoming project events, producing project-specific status reports for management, other PMs, and clients.• Communicates results of multiples project analysis to management and supporting departments via reports/presentations and assist management in implanting programs/processes that provide solutions.• Documents, tracks, and ensure timely follow up on action items and decisions from meetings.• Maintains separate database for each project, project documentation and business procedures in JIRA.• Implemented and manages process change for the conclusion of a regulatory study, for better operational efficiency.• Integrated and manages large data sets, ensuring the high quality and accuracy of data for reporting and analytics using MS Excel.• Analyzes problems and designs recommendations that include workflows, processes, and procedures.• Trains new employees on departmental systems to improve efficiency of onboarding process.

Responsible for the development and management of multiple internal and public documents and processes to fulfill Office of Surveillance and Epidemiology obligations.• Served as a point of contact for the Outreach and Communications Team, Liaised internal and external stakeholders.• Maintained project documentation and business procedures on team SharePoint site.• Strategized project and implementation plans, lead technology resource migration reducing operating cost by 12%.• Defined technical specifications of business needs and conceptualized implementation of deliverables.

Researched and analyzed the impact of legislative and regulatory trends and developed program evaluation concepts that met the needs of clients. Had integrated team experience with the ability to translate data into policy, and policy into implementation.• Established and monitored project requirements, priorities, and deadlines.• Conducted Quality Control on own and other works.• Performed project tracking through clear and concise status and time management reports.• Developed and Maintained standard operating procedures documentation.• Developed PowerPoint presentations and scheduled meetings.

Organized the product development activities for the new software implementation project including gathering client input, developing detailed business requirements, and developing the overall product strategy. Obtained, organized, maintained, monitored, and reviewed documentation gathered from various departments to determine whether it meets CMS’ requirements while supporting the secure sharing of CMS' data. • Managed both customer and account data entry by inputting, reviewing, and updating information on multiple databases while ensuring client confidentiality.• Coordinated with third party vendors to guarantee that initiatives are well-defined and delivered.

Processed provider credentialing information, including verification of data in accordance with policies and procedures, to support network development and credentialing processes.• Assisted in the review, recommendation, approval, and notification processes• Performed primary and secondary source verification of credentials according to departmental policy.