• Invoice multiple counties for clients Days of Care.• Electronically deposit high volume checks from different counties such as incoming invoice payments, donations, and vendor reimbursement checks.• Actively investigate and resolve over payments from statements received from the counties.• Manage Foster Parents reports for monthly checks run.• Make Invoice adjustments when clients exits the program before end of month.• Audit counties contracts for proper approvals and pay rates received via email from District offices.• Create Invoices for housing supplements for certain counties providing additional funding.• Maintain excel spreadsheet for all new and returning clients to insure payment is processed.• Support collections from any underpayment.• Make Invoice adjustments for any rate increases or decreases based on county level of care evaluation. • Meet deadlines for month end closing ensuring all invoices are imported into accounting system.• Manage stipends reports by updating excel spreadsheets.• Manage A/P emails for eleven Districts by processing all incoming invoices.• Audit all incoming invoices for proper approvals and correct GL codes.• Post all Invoices according to month activity in accounting software.• Perform accruals and reversals.• Prepare checks for mailing and associated functions.• Process up to five runs a week for regular vendors, youth stipends, foster parents, and youth rent.• Process incoming invoices for Headquarters by GL coding and getting proper approvals from CFO and Controller.• Assist with yearly external audits.• Perform projects assigned by CFO and Controller.• Request W-9 and Tax ID forms for new vendor set up.• Void and reissue checks if missing or damaged.• Process employee expense reimbursements.• Review submitted petty cash vouchers and reimburse all districts.

• Process vendor invoices by three way matching.• Ensure periodic (weekly, monthly, quarterly, semi-annual and annual) billings are received and paid. • Maintain business license and permit files and prepare returns for timely fee payments.• Calculate use tax liability on out-of-state purchases and prepare state use tax returns and payments. • Review freight bills and resolve billing discrepancies with Logistics Manager.• Track freight bills by customer invoice and reconcile log totals to general ledger month-end balance. • Weekly check runs for vendor invoices.• Prepare journal entries foe accrued expenses: Utilities, Freight, and others. • Reconcile balance sheet accounts and prepare appropriate adjusting entries: A/P-Unvouchered, A/P- Manual Accruals, Accrued Freight.• Daily bank deposits.• Process customer payments and other cash receipts.• Perform other projects assigned by Director of Finance & Controller

• Resolved invoices and purchase order discrepancies.• Managed and audit all invoices for appropriate for discrepancies prior to processing for payment. • Process W-2 forms for all employees at the end of each calendar year.• Three-way invoice matching purchase order, deliver note, and invoice.• Invoice clients for complete projects.• Daily check deposits and bank deposits.• Weekly check run for vendor invoices.• Maintain Payroll Journal Entries.• Process employee expense report reimbursements.• Collecting and verifying timesheets.• Entering employee information and payroll data into ADP.• Answering employees' questions and concerns regarding payroll.• Calculating payable hours, bonuses, taxes, and deductions.• Processing new employees and terminations.• Investigating and resolving payroll discrepancies.• Maintaining payroll records.

• Answer and process incoming work orders from Technicians, contractors and plan holders and enter all required information into ORION system.• Ask Technicians all relevant questions to determine coverage according to Home Warranty plan.• Verify that claim is covered by Home Warranty plan.• Evaluate technician findings to ensure that suggested work, parts, and prices are fair and within acceptable limits.• Process up to 50 claims a day in high volume call center.• Advise Plan holder concerning collection of service fees, costs not covered, denials, options and service call procedures.• Handle all claims for customers in a fair and appropriate manner and according to the Department of Insurance's Fair Claims Act and company standards.• Assign and dispatch technicians for work orders as per field work.• Defused volatile customer situations calmly and courteously.• Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly.