Caner Ünal
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Caner Ünal Email & Phone Number

Nokia şirketinde IP Technical Support Manager (EMEA region) at Nokia
Location: Istanbul, Istanbul, Turkey 4 work roles 5 schools
1 work email found @nokia.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email c****@nokia.com
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Current company
Nokia
Role
Nokia şirketinde IP Technical Support Manager (EMEA region)
Location
Istanbul, Istanbul, Turkey
Company size
157111 employees

Who is Caner Ünal? Overview

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Quick answer

Caner Ünal is listed as Nokia şirketinde IP Technical Support Manager (EMEA region) at Nokia, a company with 157111 employees, based in Istanbul, Istanbul, Turkey. AeroLeads shows a work email signal at nokia.com and a matched LinkedIn profile for Caner Ünal.

Caner Ünal previously worked as IP EMEA Technical Support Manager at Nokia and Technical Support Consultant at Nokia. Caner Ünal holds Bachelor'S Degree, Electronics And Communication Engineering - Electronics from Yıldız Teknik Üniversitesi.

Company email context

Email format at Nokia

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{first_initial}{last}@nokia.com
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Profile bio

About Caner Ünal

I'm a telecommunication expert with 16 years of experience in multi-national companies. I've had the chance to work with most major telecommunication companies worldwide, such as: Verizon, AT&T, British Telecom, Vodafone, Turk Telekom, Turkcell, Sprint, Century Link, Deutsche Telecom, France Telecom, Telecom Italia, NTT etc. I have solid hands-on expertise on TCP/IP, Routing, Switching, MPLS, Service Provider technologies; especially experienced in configuring/troubleshooting Nokia (former Alcatel-Lucent) service routers (7x50 series). I own various Cisco and Nokia branded certificates (including Nokia SRA {Service Router Architect], Nokia Bell Labs 5G Professional and Cisco CCNP R&S). I wish to continue my career in network planning/design/administration/operations management areas.

Listed skills include Tcp/Ip, Cisco Technologies, Telecommunications, Ip, and 44 others.

Current workplace

Caner Ünal's current company

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Nokia
Nokia
Nokia şirketinde IP Technical Support Manager (EMEA region)
espoo, southern finland, finland
Website
nokia.com
Employees
157111
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4 roles

Caner Ünal work experience

A career timeline built from the work history available for this profile.

Ip Emea Technical Support Manager

Current
Nokia

IP TAC Team Manager, SRA #322- Understand and follow up Nokia Technical Support processes- Follow up urgent customer topics and lead technical meetings regarding these hot issues- Maintain and improve interfaces with other multi-regional groups and organizations involved with Technical Support- Participate in Outage Management, covering 24x7 network outage.

Sep 2020 - Present

Technical Support Consultant

Nokia
  • Weekly on-calls, supporting out-of-hours complex issues and escalations
  • Any hot issues that would need intervention (re-assignment, escalation, etc.)
  • Newcomer schedule follow-up
  • Follow SRC track progress, training participation and lab readiness
  • Have the group follow our processes and tools
  • Daily ticket checks for timely updates
Jan 2019 - Sep 2020

Ip/Mpls Technical Support Engineer

Nokia

Istanbul, Turkey

  • Expert engineer in Nokia IP/MPLS TAC (Technical Assistance Centre) Team
  • Hands-on experience on following Alcatel-Lucent equipment: Nokia 7750 Service Router (SR) family, Nokia 7450 Ethernet Service Switch (ESS) family, Nokia 7950 Extensible Routing System (XRS) family, Nokia 7210 Service.
  • Working as BT UK prime (BT UK is one of the biggest customers of Nokia), the role is responsible of being a mediator… Show more
  • Working as BT UK prime (BT UK is one of the biggest customers of Nokia), the role is responsible of being a mediator between the customer and the support team, sharing with the local team all latest updates considering.
  • Creating weekly reports and presentations which covers up oǀerall support statistics of the team (including engineer based performance results) in order to help meeting the team's quality objectives
  • Leading Multicast SME (subject matter expert) group and provide related trainings
Jan 2016 - Jan 2019

Product Support Engineer In C20 Network Management

Netaş

Istanbul, Turkey

  • Nortel Networks Netaş – Istanbul (Now Genband) Dec 2007 – present
  • Re-producing the problems reported by customers in Nortel Istanbul labs in order to debug the issues in advance.
  • Performing regression and functional tests on both real time systems and lab environment for fixes / patches developed by design team for customer problems.
  • Carrying Pager on 24x7 basis, stepping in and following up on E1 (Emergency Level 1) and… Show more
  • Carrying Pager on 24x7 basis, stepping in and following up on E1 (Emergency Level 1) and E2 (Emergency Level 2) situations on customer networks.
  • Communicating with customers, giving regular updates about their problems, providing detailed RCA (Root Cause Analysis) information in case of necessity.
Dec 2007 - Jan 2015
Team & coworkers

Colleagues at Nokia

Other employees you can reach at nokia.com. View company contacts for 157111 employees →

NA Nasir Ali Nasir Ali Colleague at Nokia Dallas-Fort Worth Metroplex, United States View → KS Kapil Sharma Kapil Sharma Colleague at Nokia Bhopal, Madhya Pradesh, India, India View → ZR Zeeshan Raj Zeeshan Raj Colleague at Nokia Lahore, Punjab, Pakistan, Pakistan View → AD Amit Das Amit Das Colleague at Nokia Kolkata, West Bengal, India, India View → LA Lisa Anne (Lisa) Dominguez Lisa Anne (Lisa) Dominguez Colleague at Nokia Columbus, Ohio, United States, United States View → RL Ricky Lombard Ricky Lombard Colleague at Nokia Argentina, Argentina View → PG Prashant Gawali Prashant Gawali Colleague at Nokia Mumbai, Maharashtra, India, India View → SM Stephanie Morelle Stephanie Morelle Colleague at Nokia Greater Nancy Area, France View → ND Nitin Dahiya Nitin Dahiya Colleague at Nokia Bengaluru, Karnataka, India, India View → TP Thu Pham Thu Pham Colleague at Nokia Bolingbrook, Illinois, United States, United States View →
5 education records

Caner Ünal education

FAQ

Frequently asked questions about Caner Ünal

Quick answers generated from the profile data available on this page.

What company does Caner Ünal work for?

Caner Ünal works for Nokia.

What is Caner Ünal's role at Nokia?

Caner Ünal is listed as Nokia şirketinde IP Technical Support Manager (EMEA region) at Nokia.

What is Caner Ünal's email address?

AeroLeads has found 1 work email signal at @nokia.com for Caner Ünal at Nokia.

Where is Caner Ünal based?

Caner Ünal is based in Istanbul, Istanbul, Turkey while working with Nokia.

What companies has Caner Ünal worked for?

Caner Ünal has worked for Nokia and Netaş.

Who are Caner Ünal's colleagues at Nokia?

Caner Ünal's colleagues at Nokia include Nasir Ali, Kapil Sharma, Zeeshan Raj, Amit Das, and Lisa Anne (Lisa) Dominguez.

How can I contact Caner Ünal?

You can use AeroLeads to view verified contact signals for Caner Ünal at Nokia, including work email, phone, and LinkedIn data when available.

What schools did Caner Ünal attend?

Caner Ünal holds Bachelor'S Degree, Electronics And Communication Engineering - Electronics from Yıldız Teknik Üniversitesi.

What skills is Caner Ünal known for?

Caner Ünal is listed with skills including Tcp/Ip, Cisco Technologies, Telecommunications, Ip, Voip, Ccie R&S, Ccna, and Ccnp Certified.

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