Chris Anglin

Chris Anglin Email and Phone Number

Director of Digital Customer Engagement and Systems, Georgia Power @ Georgia Power Company
Chris Anglin's Location
Atlanta Metropolitan Area, United States, United States
Chris Anglin's Contact Details

Chris Anglin personal email

n/a

Chris Anglin phone numbers

About Chris Anglin

Experienced IT professional with a demonstrated history of delivering quality work product and developing deep relationships. Skills include IT leadership, application development methodologies, relational database expertise, analytical thinking and creative problem solving.

Chris Anglin's Current Company Details
Georgia Power Company

Georgia Power Company

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Director of Digital Customer Engagement and Systems, Georgia Power
Chris Anglin Work Experience Details
  • Georgia Power Company
    Director Of Digital Customer Engagement And Systems
    Georgia Power Company Jul 2024 - Present
    Atlanta, Georgia, Us
    Responsible for driving strategic initiatives and technology solutions at Georgia Power to enhance the customer experience across all digital channels.
  • Beyond Physical Therapy
    Managing Partner
    Beyond Physical Therapy Jan 2023 - Present
    Decatur, Georgia, Us
  • Southern Company
    Analytics Platform Manager
    Southern Company Nov 2022 - Aug 2024
    Atlanta, Ga, Us
  • Southern Company
    Information Technology Architecture Manager
    Southern Company Sep 2021 - Nov 2022
    Atlanta, Ga, Us
    Responsible for the technology planning, project initiation, and solution architecture across the Electric Customer Service and Marketing business units. This includes working with key business stakeholders to develop a technology roadmap that aligns with business strategy, resource planning, identification of emerging technologies, and facilitating the initiation of project work through a team of Technology Planning Analysts.
  • Southern Company
    Application/Solution Architect
    Southern Company Sep 2019 - Aug 2021
    Atlanta, Ga, Us
    Responsible for the overall Customer Service and Marketing solution architecture across large, interconnected customer engagement, customer billing, and marketing solutions. Responsibilities include working closely with the business to define business needs and translate them into technology solutions, ensure alignment with strategic enterprise technology direction, and develop the framework to ensure interoperability and integration between technology solutions in the customer experience, customer care, and marketing business areas.
  • Southern Company
    Application Development Manager
    Southern Company Jun 2017 - Mar 2019
    Atlanta, Ga, Us
    I have responsibility for managing a high functioning team of Application Analyst, Software Developers, and contract resources to deliver quality technology solutions to my business partners. I work closely with the business to develop technology strategy and provide operational support for the business. Additional responsibilities include application lifecycle management, budgeting, relationship management, workforce planning, and employee development.
  • Southern Company
    Business Analyst
    Southern Company May 2016 - Jun 2017
    Atlanta, Ga, Us
    Responsible for serving as a Customer Account Manager and as the escalation point for IT related issues for the Customer Service and Marketing organization across the system. In this role, I provided strategic technology planning, coordination for business processes, and evaluation and management of technology initiatives that support meeting the customer objectives in a matrix environment.
  • Georgia Power Company
    Technology Supervisor
    Georgia Power Company Mar 2015 - May 2016
    Atlanta, Georgia, Us
    Lead a team of Technology Analysts in the support of call center technology for the Georgia Power Customer Care Center. This included partnering with leadership to develop a strategic technology road map that advanced business efficiency and growth.
  • Georgia Power Company
    Team Leader, Call Center Operations
    Georgia Power Company Mar 2014 - Feb 2015
    Atlanta, Georgia, Us
  • Southern Company
    Technical Consultant - Smart Energy
    Southern Company Nov 2011 - Feb 2014
    Atlanta, Ga, Us
    Responsible for the development of an enterprise Smart Energy roadmap that met current and future needs of business stakeholders across multiple business units. Coordinated all project technical activities such as the designing and building of a production level enterprise data repository, working closely with functional business areas to identify and develop use cases for AMI data, and developing an enterprise business case that became the foundation for an enterprise data management strategy. Additional responsibilities included working closely with senior level management to ensure the Smart Energy initiative was aligned with the strategic enterprise direction of both IT and the business, serving as point of contact with vendors in the analytics space for strategic partnership evaluation, coordinating use case requirements gathering for identified pilot business use cases, and serving as a subject matter expert, both internally and externally, in the area of utility AMI data integration.
  • Southern Company
    Technical Consultant - As Director'S Office
    Southern Company Nov 2010 - Nov 2011
    Atlanta, Ga, Us
    Worked directly with the Application Services Director and the entire AS management team to deliver quality customer service through relationship management and serving as a liaison to the business customers, IT leadership, and staff on behalf of the AS Management team. Responsibilities and accomplishments include:- Provided periodic coverage for the AS Director at various meetings. - Served in lead coordinator role for the development of the AS Portfolio Overviews by developing a common approach/template for AS Managers to use and working with resources in AS to develop a professional deliverable for each AS department.- Worked closely with the Budget Coordinator in preparing and reviewing the budget forecast for the AS Director’s function.Fulfilled ad-hoc requests and special initiatives as identified by the AS Director. Examples included serving as the AS representative for the Linux Migration and Capacity Planning projects. - Coordinated and developed executive presentations and executive summaries.
  • Southern Company
    Oracle Database Administrator
    Southern Company 2005 - Nov 2010
    Atlanta, Ga, Us
  • Networks Online Entertainment
    Owner
    Networks Online Entertainment Jan 2005 - Dec 2008
  • Keller Williams Realty
    Real Estate Consultant
    Keller Williams Realty 2004 - 2006
    Austin, Tx, Us
  • Bellsouth Business
    Oracle Database Administrator
    Bellsouth Business 1997 - 2004
    Dallas, Tx, Us
  • Synchrologic
    Systems Analyst
    Synchrologic 1999 - 2001
  • Sales Technologies
    Implementation Specialist
    Sales Technologies 1992 - 1997

Chris Anglin Skills

Enterprise Software Strategy Databases Customer Service Oracle Sql Analytics Data Migration Strategic Partnerships Smart Grid

Chris Anglin Education Details

  • Mercer University
    Mercer University
    Computer Information Systems
  • Leadership Dekalb Class Of 2014
    Leadership Dekalb Class Of 2014

Frequently Asked Questions about Chris Anglin

What company does Chris Anglin work for?

Chris Anglin works for Georgia Power Company

What is Chris Anglin's role at the current company?

Chris Anglin's current role is Director of Digital Customer Engagement and Systems, Georgia Power.

What is Chris Anglin's email address?

Chris Anglin's email address is ca****@****oup.com

What is Chris Anglin's direct phone number?

Chris Anglin's direct phone number is (678)-754*****

What schools did Chris Anglin attend?

Chris Anglin attended Mercer University, Leadership Dekalb Class Of 2014.

What are some of Chris Anglin's interests?

Chris Anglin has interest in Economic Empowerment, Health.

What skills is Chris Anglin known for?

Chris Anglin has skills like Enterprise Software, Strategy, Databases, Customer Service, Oracle, Sql, Analytics, Data Migration, Strategic Partnerships, Smart Grid.

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