Angelica Mhay Canlas-David

Angelica Mhay Canlas-David Email and Phone Number

Executive Virtual Assistant | Senior Customer Support Specialist @ Connext
angeles, angeles, philippines
Angelica Mhay Canlas-David's Location
Pampanga, Central Luzon, Philippines, Philippines
About Angelica Mhay Canlas-David

Diligent and resourceful Administrative Assistant, Property Management Specialist, and Customer Support Specialist with a proven track record of enhancing operational efficiency and delivering exceptional service. Adept at multitasking in fast-paced environments, managing administrative tasks, coordinating property operations, and providing top-notch customer support. Possesses strong organizational skills, attention to detail, and a customer-centric approach to problem-solving. Eager to contribute expertise in administrative functions, property management, and customer service to drive success in a dynamic team environment.

Angelica Mhay Canlas-David's Current Company Details
Connext

Connext

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Executive Virtual Assistant | Senior Customer Support Specialist
angeles, angeles, philippines
Employees:
75
Angelica Mhay Canlas-David Work Experience Details
  • Connext
    Medical Claims Processor
    Connext Apr 2024 - Present
    Processes claims and submits them to respective Insurance Companies
  • Richwood International
    Administrative And Development Assistant
    Richwood International Mar 2023 - Present
    Florida, United States
  • Connext
    Property Management Specialist
    Connext Jul 2021 - Feb 2024
    Pampanga, Central Luzon, Philippines
    Be flexible and work as a member of a highly digital management team.Utilize appropriate messaging software to ensure all messages are responded to in a timelymanner. Adhere to the no more than 1 hour standard. This includes leveraging automatedmessages.Establish and monitor all automated messages on appropriate channels.Utilize Avantio software to manage properties.Schedule and deconflict guest booking requests.Create quotes for guests utilizing Avantio software capabilities.Schedule and oversee maintenance of properties.Establish and manage routine schedules like air filter, yard maintenance, gutter cleaning,etc.Report such events in Google calendar, accessible to all staff members to view and clearlyindicate the completion of tasks.Manage vendors to include scheduling repairs, creating and submitting invoices for propertymaintenance.Schedule, monitor and inspect all property cleanings regularly to assess for damages andhome inventories.Reports will be submitted after each cleaning.Track all expenses each home incurs, document and report in a timely manner each week.
  • Stedar International Montessori
    Junior High School Teacher
    Stedar International Montessori May 2019 - Jun 2021
    Pampanga, Central Luzon, Philippines
    Teach students in a classroom setting, managing their work output in the classroom andbehavior on a daily basis.Develop teaching and learning materials for use in class, including lesson plans, exams andhomework, homework and projects, and assignments that make use of all student skills.Modify lesson plans and materials as needed to make them suitable for students’ currentlearning levels.Monitor and track student progress and issue grades.Maintain relationships with parents and legal guardians of students in order to keep theminformed of their child’s progress.Work collaboratively with other teachers and administrators, including special ed teachersand teacher’s aids, to provide individualized support for each student on a regular basis.Collaborate with other teachers in order to share best practices and provide meaningfulfeedback regularly.Ensure that students meet educational standards and school performance goals for theirgrade level.
  • Iqor
    Technical Customer Support Representative
    Iqor Nov 2016 - Feb 2018
    Pampanga, Central Luzon, Philippines
    Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open andinteractive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the timelimits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customers

Angelica Mhay Canlas-David Education Details

  • Pampanga State Agricultural University
    Pampanga State Agricultural University
    1.94

Frequently Asked Questions about Angelica Mhay Canlas-David

What company does Angelica Mhay Canlas-David work for?

Angelica Mhay Canlas-David works for Connext

What is Angelica Mhay Canlas-David's role at the current company?

Angelica Mhay Canlas-David's current role is Executive Virtual Assistant | Senior Customer Support Specialist.

What schools did Angelica Mhay Canlas-David attend?

Angelica Mhay Canlas-David attended Pampanga State Agricultural University.

Who are Angelica Mhay Canlas-David's colleagues?

Angelica Mhay Canlas-David's colleagues are Remily Prado, Apryll Rose Tupas, Dina Barboza, Kimberly Erasquin, Paula Jacqueline Vizcayno, Dylan Patiño, Alicia Banawa.

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