David Cann Email & Phone Number

Brisbane, QLD, AU

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

• Managed CRM Transformation Program ($4M) with multiple phases and tactical streams
• Managed a Cyber Security project increasing NIST rating by 0.2
• Implemented Jira Software across the entire Technology team for managing BAU and Project work
• Rolled out ComCare mobile device refresh of over 300 new devices across 30 communities
• Introduced a Critical Messaging System enabling communication to staff and customers in emergencies

Brisbane, Australia

• Delivered a Community Management System (Resident Billing Engine)
• Developed and executed two COVID-19 mobile applications
• Established a proof-of-concept Digital App for Residents
• Managed a system upgrade for the Risk and Incident Management System (RiskMan)

Melbourne, Australia

• Managed a $3M project to optimise the end-to-end Coles Meat Supply Chain, including implementing a cloud-hosted configurable-off-the-shelf (COTS) ERP system, Dynamics 365 (D365), using the Agile/Scrum project framework
• Co-managed the rollout of Country of Origin Legislation changes ($10M) across 30 systems. Comprising of 55 production releases, 150+ resources, multiple third-party vendors/suppliers, 16 internal IT teams, 15 business.
• Delivered a $2M pricing and promotions project to provide a new value mechanic for trusted pricing. This includes managing 20 production rollouts, across 8 systems, 50+ resources, 9 internal IT teams, multiple.
• Managed the end-to-end assessment and analysis of Coles’ IT resilience (5 Brands, 20 Business units, 20 Infrastructure services, 650+ applications) and provided a strategic roadmap to improve IT service capabilities.
• Coordinated the implementation of a fully integrated Performance environment across Merchandise, Supply Chain, Logistics, and Reporting portfolios
• Developed and maintained the Project Management Plan, and reported on the status, risks and issues of the project and project team to senior management

Melbourne, Victoria, Australia

• Managed over 20 releases across multiple systems and portfolios, spaning 3-12 week cycles, including software and infrastructure upgrades
• Coordinated Disaster Recovery planning, testing, and execution (Microsoft Project)
• Led and organised cross-functional teams to implement project deliverables
• Liaised between business representatives, development & support teams and third-party vendors/partners
• Standardised release management procedures and tools across various business units.
• Led the implementations team in developing new migration solutions for a $30M Logistics and Transportation Project

Melbourne, Australia

• Seconded to Project Manager from Release Manager for 2 major program rollouts
• Managed and coordinated multiple infrastructure projects as part of a larger program using geographically separated resources; $40M program
• Led the Data Migration (approx. 40 people) of investment products onto the new flagship North platform (250,000 active accounts covering $25B Funds Under Management); $150M project
• Developed, maintained and executed implementation project plans, communications packs and detailed run sheets (Microsoft Project, Excel, PowerPoint)
• Managed budgets including the tracking of expenditure, estimation of costs and forecasting of budget positions
• Managed relationships and expectations with external vendors, business representatives, IT Service Providers and other stakeholders

Melbourne, Victoria, Australia

• Promoted to Release Manager from Senior Configuration Analyst
• Led the Melbourne Release team responsible for scheduling, organising, resourcing and implementing release activities on a monthly and quarterly basis
• Successfully coordinated over 20 releases including the Melbourne component of 6 Enterprise releases; incorporating data migrations, software updates and infrastructure upgrades
• Organised patch and divisional releases (approx. 20 people) to allow flexible deployment of configuration changes and production fixes
• Organised and run crisis resolution meetings during production migrations to address unforeseen issues
• Held regular process improvement workshops to increase productivity and efficiency in Enterprise Release Management strategy to both managers and peers; 20+ people

• Promoted from Configuration Analyst to Senior Configuration Analyst
• Selected and implemented new deployment technologies that increased deployment efficiencies in an application by 500% saving the first project an estimated $100K
• Manage environments and resources, including build and deployment activities to meet project demands and release milestones

• Assisted on the following released games:
• AFL on Wii
• Pony Friends 2 on PC
• AFL Challenge on PSP
• NRL Challenge on PSP
• 1 other game currently awaiting release (Xbox 360)