Jose Antonio Cánovas Email & Phone Number

Madrid, Es

Madrid Area, Spain

-Monitor performance and quality of the division-Elaborate improvement programs and monitor the implementation.-Elaborate offer for sale. Last program: implement a platform for reporting in real time to customers. At the same time, a fast and esasy way for reporting to customers (monitor new campaigns and any ah-doc reports).

Madrid Area, Spain

-Lead the planning and implementation of Project.-Assemble and coordinate project staff, manage project Budget, manage project resource allocation.-Track project deliverables, provide direction and support to project team.-Constantly monitor and report on progress of the project to all stakeholders

Madrid Area, Spain

-Map potential custormers and opportunities to increase revenue and custormer portfolio.-Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Madrid Area, Spain

Responsibilities: Improve the IT Reporting Management, Qlikview administrator, Process Management and continual service improvement.• Propose, Design and implement a Business Intelligent tool (Qlikview) that allowed to integrate the dashboards from both, ONO and Vodafone.• Taking advantage of my knowledge due to last achievement the company asked me to help for designing a new reporting model to increase the control and communication in the project management throughout the company.

Madrid Area, Spain

Responsibilities: Design and implement an IT Transformation Plan and Program Manager to implement the project in IT Operations.• Design and implementation of an IT Transformation Plan in 3 years which resulted in an improvement in the availability of the systems, much better demand management and better project management. An organization with clear objectives, people with adequate skills and the systems with the best capabilities for the business.

Madrid Area, Spain

Responsibilities: Review and improve the customer service and operations processes to reduce the refunds from both home customers and enterprise customers.• Implement a process to monitor the refunds automatically and a reporting process to the senior management which resulted in the possibility to create a new continual service improvement process and savings up to 40%.

Madrid Area, Spain

Responsibilities: design the IT Strategy, financial management, suppliers management, negotiations, elaboration and implementation of processes, reporting management, training, project management and continual service improvement.• Design and implement a cost model which resulted in a savings up to 40% in maintenance and a simple process to estimate maintenance cost for the future.• Design and implement a projects plan to avoid the impact due to new demand on the maintenance budget, in a yearly way.

Murcia Area, Spain

Responsibilities: Coordinate the deployment, maintain the access network and responsible to maintain and support the Data Center in Murcia.• Promoted to Regional Manager which resulted in a new team (5 people) awarded by their achievements and the level of involvement.

Murcia Area, Spain

Responsibilities: operate and maintain the access network, validation and new installations acceptance.

Murcia Area, Spain

Responsibilities: Installation and maintenance of vending machines.• Design a new slot machine that allowed to some faulty machines return to the market to generate new revenue rather than accelerated depreciation (>300.000€).

Strategic Project Management, Project Management, Master

Master'S Degree, Telecommunications Engineering, Master

Telecommunication Technical Engineer, Equipments, Sobresaliente