Connor Cantrell Email & Phone Number

Irvine, California, United States

-Designed qualitative codebook and visualize monthly reference interaction data in Excel spreadsheets-Utilizing design thinking methodologies, taught over 60 undergraduates in a classroom setting to independently research essay topics with database query and information evaluation skills-Surveyed librarian stakeholders, trained student employees, and designed spreadsheets to reduce research guide permalink checking process from 10 months to 3 months

Vancouver, Washington, United States

(Interim August 2020-May 2021)-Evaluated and updated resource sharing procedures and statistics during transition from client-based to cloud-based software-Hired, trained, disciplined, and directed work for over 10 student employees to maintain over 12 weekly hours of desk coverage and policy enforcement-Designed and implemented a diversity, equity, and inclusion training program for student employees including weekly readings and reflections, departmental meetings, and facilitating discussion between supervisory staff during weekly meetings

Vancouver, Washington, United States

Position eliminated and transformed into a new position of the same rank that I assumed (Access Services Specialist)-Managed metadata schema and copyright compliance to ensure 2-3 business day turnaround on resource requests-Utilized Google Drive and Oracle Analytics to process and to visualize circulation statistics-Represented institutional circulation interests as liaison to consortial organization

Vancouver, Washington, United States

Position eliminated and transformed into a new position of a higher rank that I assumed (Resource Sharing Supervisor)-Used Boolean search strategies to query specialized library software and databases for resource request fulfillment-Facilitated novel diversity, equity, and inclusion trainings for circulation team to increase library use

Vancouver, Washington, United States

-Created user feedback surveys and designed metadata to continuously improve and maintain a collection of over 200 physical items-Streamlined quarterly laptop distribution program for over 50 English-learners by convening working group of stakeholders from the IT, instructional, and library teams-Evaluated library data collection needs and independently researched and implemented new formulas and reports using Google Sheets to track user questions

Portland, Oregon, United States

-Devised Google Forms to support the hiring, training, and scheduling of a team of library student workers-Collaborated with supervisors on projects to improve access to the library by researching student outreach strategies-Created and edited content for library web applications including the homepage, research guides, and the internal wiki to align internal stakeholder procedures with public messaging

Portland, Oregon, United States

-Taught undergraduates, professors, and community members how to construct database queries and use specialized knowledge organization systems-Mediated information requests in-person, over the phone, and on a chat system

Portland, Oregon, United States

-From June 2017, assisted Cataloger with copy cataloging and editing metadata for new physical monographs-Removed over 100,000 items from the library collection by pulling from shelves, scanning barcodes, and packing and labeling shipping boxes

Master Of Library & Information Science - Mlis

Capstone: UX Researcher for team evaluating and updating internal keyword taxonomy used in the Fortnite Creative Ecosystem documentation.

Bachelor Of Arts - Ba, American Studies

Activities and Societies: Commendation for Academic Excellence (2014-2015, 2016-2017, 2017-2018)Senior Thesis: Cowboy Confederate: Silent.