Cao Yan is the Director of Central Operation for Cummins (East Asia). In charge of over US$330 million worth of sales in 2018. In that role, Cao Yan managed over 260 employees and had both operational and P&L responsibility for the 11 company-owned distributors, 2 joint venture distributors, and the 25 service locations in China mainland, Hong Kong, Tai Wan and Mongolia . He is also on the Board of Directors for the Cummins joint venture distributor in Shenzhen and Cummins & Valvoline Lubricating Oil Company in Shang Hai. Prior to assuming this position, he held a variety of leadership roles in Cummins, including lead Engine and Parts and Service Business, Channel development, Logistics, and Distributor General Manager in region.2019. Jan. — Director, Central OperationKey Responsibilities:1, Achieve or exceed balanced scorecard targets for the organization of responsibility.Manages profit and loss and asset utilization across multiple business, cultural, and regulatory environments.2, Develops business plans based on the strategic goals set by business unit leadership.Grows the business profitably.3, Manages multiple functions across varied geographies. Through Directors and Managers, implements operating policies and procedures across multiple functional areas including customer service, manufacturing, quality control, HSE, purchasing, supply chain, and human resources.4, Anticipates, recognizes, facilitates and coordinates the resolution of cross-functional challenges that may impact organizational success.5, Builds and maintains strong customer relationships. Achieves high customer satisfaction ratings.6, Champions Six Sigma and continuous improvement initiatives within the organization.Develops, leads, and motivates Directors and Managers; sets goals in training and development, performance, and career planning.7, Develops high-functioning teams.

Cao Yan is the Director of Marketing and Sales for Cummins (China). In charge of over US$240 million worth of sales in 2016. In that role, Cao Yan manage over 150 marketing and sales employees at 11 company-owned distributors, the 2 joint venture distributors in China mainland, Hong Kong, Tai Wan and Mongolia . He is also on the Board of Directors for the Cummins joint venture distributor in Shenzhen and Cummins & Valvoline Lubricating Oil Company in Shang Hai. Prior to assuming that position, he held a variety of leadership roles in Cummins, including lead Parts and Service Business, Aftermarket operation, Channel development, Logistics, and Distributor General Manager in region.Key Responsibilities:1. Contribute to business planning at the top executive level to develop sales strategies and plans that are consistent with the organization’s overall mission, vision, and long-term objectives. 2. Prepare sales forecasts; establish targets in areas such as product mix, sales volume, market share, or business development and monitor the performance of the organization against these goals; adjust sales strategies and plans to meet changing markets and competitive conditions. 3. Oversee the overall sales budget; monitor the cost and effectiveness of sales activities to optimize resources and prioritize spending. 4. Develop engine and aftermarket product pricing and discount strategies to maximize sales revenue and profit.5. Develop engine and aftermarket products sales policies and procedures to maximize the business interests.6. Liaise with other senior executives across Business Units and Joint Ventures to ensure that sales strategies and activities are integrated with other parts of the business and aligned with the overall corporate objectives.7. Setup performance KPI and track for the gap closure, hold accountable of P&L8. Cover Parts and Service business responsibilities in below…

•Lead, direct, and control all marketing strategy, policies, programs, and activities so that they meet the organization’s short and long-term business objectives, comply with regulations and standards, and protect the organization’s public reputation. •Activities may include: market research, and product planning; pricing; campaigns; marketing communications; advertising and promotions. lead selas team to achieve annual business growth and profit target. servcie operation,set up service performance KPI and track for the gap closure •Monitor, analyze, and evaluate market trends, consumer behaviors, and competitor activities to identify market opportunities; adjust marketing strategy and plans to meet changing markets and competitive conditions. •Build relationships with strategic customers to maximize the organization’s business interests. •Lead, direct, evaluate, and develop the team and achieve established sales and profit goals- Lead sales team to achieve annual business target and make sales growth - Developing service & sales & marketing organization , continuous improve marketing & sales capability - Standardize and optimize the service operating system and procedure in accordance with business growth. - Setup service& sales& marketing performance KPI and track for the gap closure- Define the processes as well as role and responsibility for cross functional process to make the job smoother. For instance, project hand over process.- Build up the technical support team to dedicate on technical support and technical competence development.business objectives;- Lead, direct, evaluate, and develop a team of service & marketing & sales to achieve established budget, quality and customer satisfaction goals;- Optimize process, tools and measurements to distributors;

- Develop and implement the organization aftermarket service strategies and provide procedures, tools and measurements to meet customer expectation.- Develop and implement service business - Be responsible for the P/L of service business - Be in charge of forecasting and budgeting on finance and capacity for service business- Standardize and optimize the service operating system and procedure in accordance with business growth. - Setup service performance KPI and track for the gap closure- Build up the technical support team to dedicate on technical support and technical competence development.- Contribute to strategic planning and decision-making at the executive level to develop and implement service strategy for aftermarket that aligns with the organization’s overall vision and it’s current and long-term business objectives;- Establish Service sales AOP and consistently improve service productivity and profitability;- Establish high-level relationships with customers to promote the service and solutions;- Optimize service process, tools and measurements to distributors;- Manage service channel and provide support to technical ,procedures solutions to distributors and dealers;

- Develop work plans and appropriate AOP’s for Northwest area or reports, that reflect current BU strategies to acceptance level for each year.- Meet all AOP KPI’s as determined by the Distribution Balance scorecard as well as meeting all items as nominated on the annual Workplan.- Embrace the Operations Goal-Tree initiative and utilize the business tools provided to maximize the business potential for Northwest region.- Ensure that employees at all levels are responsive to adequately and equitably resolve customer and product issues or complaints that arise in the area.- Achieve sales, profit and expense objectives - Identify, develop and implement opportunities and plans to grow the business each year through increased sales, new business ventures and commercial opportunities.- Liaise with other Functions/Departments/BU’s re support for the customer or products.- Comply with all company HSE regulations and ensure a safe and healthy environment- Comply with applicable government regulations and ensure business is conducted in an environmental responsible way.- Oversee all staff related issues in Northwest area, including all hiring, payroll, variable pay, promotion, merit review, discipline and termination activities, and that all Corporate and Legislative requirements are complied with.- Ensure that facilities within the territory are properly maintained and that leases and rentals are current, and to recommend changes to facilities as appropriate