Caoimhe Nelson Email & Phone Number

Dublin, County Dublin, Ireland

- Managing all day-to-day aspects of the Service Administration team, in line with strategic and commercial objectives, ensuring a professional and efficient level of service.- Service software system owner, ensuring adherence to correct processes, maintenance of master data and dynamic reporting to support the business needs.- Provide training to all employees on all service department systems.- Writing all SOPs and creating process flows for the Service administration team.-… Show more - Managing all day-to-day aspects of the Service Administration team, in line with strategic and commercial objectives, ensuring a professional and efficient level of service.- Service software system owner, ensuring adherence to correct processes, maintenance of master data and dynamic reporting to support the business needs.- Provide training to all employees on all service department systems.- Writing all SOPs and creating process flows for the Service administration team.- Provide support and cover in all elements of the Service administration function.- Collaborate with the sales team to maintain a high level of communication between the departments resulting in clear understanding of the customer requirements.- Liaise with the Quality Team supporting continuous improvement initiatives and drive change where required.- Support Service Team Managers through timely and accurate reporting on the KPIs of the service teams.- Liaise with the Commercial Business Development team and our Contracts team to ensure all processes are in place and adhered to within the Service Admin Team.- Oversee the Service Billing for all adhoc work and to generate monthly profitability reports Show less

Dublin 8

Sales Administration Coordinator dealing with customer queries, customer accounts, purchase orders, quotes and large tenders. Also working in reception with duties which include transferring calls, booking hotels and taxis for visitors and employees and general reception duties.

Ireland And England

- Responsible for all cash, stock, security personnel and 200+ server volunteers.- Responsible for staff and volunteer training.- Maintain bar in accordance with health and safety standards, fire regulations, licensing laws, and festival protocol.

3232 Scott Street, San Francisco, Ca 94123

Rathfarnham Dublin

Dublin 1

Dublin 12

Dublin

Italian And Art History

Leaving Certificate