Associate, Chase Associate Program
New York, Ny, Us
Chase Associate Program (CAP): A transformative general management development journey where I thrived across diverse roles within Consumer & Community Banking. Each rotation fortified my analytical prowess, marketing acumen, and strategic mindset.Chase Home Lending: During my 3rd rotation, I pioneered Home Lending Servicing OKRs reporting process on JIRA, enhancing transparency and strategic insights for Home Lending leadership. I also influenced key customer satisfaction metrics, steering impactful changes.Chase Auto: My 2nd rotation saw me spearheading Chase MyCar product enhancements. Collaborating seamlessly with UX designers and developers, I amplified daily user car edits from 250 to 1,000, propelling user engagement. I also championed reporting frameworks to measure product success.Merchant Services: In my 1st rotation, I orchestrated seamless onboarding for 6 pilot merchants through cross-functional alignment. Additionally, I designed and implemented a streamlined pricing initiative that revolutionized the sales process.