• Analyzed crew and personnel data to determine flight delay root causes and recommend corrective actions.• Fielded phone calls and correspondence from Flight Crew and non-flying corporate personnel and researched requirements laid out in the JCBA and FOM/CFM to provide proper citations when responding.• Assisted Base Management in timely and effective response to Flight Communication Reports. • Interfaced daily with Delta Air Lines LGA Operations team and Endeavor Corporate as the… Show more • Analyzed crew and personnel data to determine flight delay root causes and recommend corrective actions.• Fielded phone calls and correspondence from Flight Crew and non-flying corporate personnel and researched requirements laid out in the JCBA and FOM/CFM to provide proper citations when responding.• Assisted Base Management in timely and effective response to Flight Communication Reports. • Interfaced daily with Delta Air Lines LGA Operations team and Endeavor Corporate as the Endeavor LGA Flight Operations representative.• Participated in after-hours and short/no-notice meetings regarding Irregular Operations in the NY Metro Area, parsing and disseminating relevant information to appropriate parties.• Contributed to monthly taskforce with the Delta Air Lines LGA Operations team discussing changes to procedures during the construction project at Terminal C/D. Show less

• Operated the aircraft as either a pilot flying or monitoring during over two hundred flights, using all available resources including the Captain, Dispatch, Maintenance, and Air Traffic Control to conduct each flight safely and professionally.• Assist the Captain with planning and preparation for each flight in accordance with Company policies, standards, and Federal Aviation Regulations.• Interact with customers and present a professional demeanor and appearance to reinforce the… Show more • Operated the aircraft as either a pilot flying or monitoring during over two hundred flights, using all available resources including the Captain, Dispatch, Maintenance, and Air Traffic Control to conduct each flight safely and professionally.• Assist the Captain with planning and preparation for each flight in accordance with Company policies, standards, and Federal Aviation Regulations.• Interact with customers and present a professional demeanor and appearance to reinforce the positive opinion of the Company held by the flying public.• Interface with ground staff, cabin crews, and airport personnel to ensure on time departures and arrivals.• Maintain all appropriate qualifications and requirements to operate transport category aircraft. Show less