Marco Capone Email & Phone Number

Rome, It

Rome, It

Roma, Lazio, Italia

I belong to the International Business Unit which manages foreign branches/countries. As a part of the International Customer Data team I am in charge of:Development and updating of reports for the BU and for the international market;Development of analytics and insights for new activities and projects coming from CRM, Product and Marketing;Control and monitoring of data quality related activities.

Rome Area, Italy

PMO for the IT department of prime national group of insurance services: analysis of integrated release plan; check of planning consistency and critical issues; check progress and steps of scheduled tasks; support to supplier management (budget, accounting) and factories planning.For a prime national telco group: Governance Activities of Mobile Billing Process, concerning Customer Operation Business – monitoring of test activities, optimization and control of processes, provision of documentation for sharing activity progress report For a prime national telco group: Implementation of a commercial marketing system for commercial campaigns management and analysis of marketing activities

Gidonia Area, Italy

Implementation, developing and maintenance of company QHSE Management system according to ISO 9001, OHSAS 18001and ISO 14001 standards, internal and external audits, company documentation (procedures, work instructions, forms) issuing, record management, non conformity management, elaboration of Annual QHSE Plan, management of activities regarding QHSE certification and relationship with the certification body (DNV GL), support to commercial department regarding QHSE requirements during the bidding stage, personnel training about company procedures and QHSE management system, supplier management.Quality Responsible for projects carried out by the company (Offshore Construction Support services, Positioning, Geophysical and Geotechnical surveys for the main international Telco and Oil & Gas companies: ENI, Alcatel, Saipem, Edison), project documentation and record management, technical personnel training about company and project proceduresDevelopment and management of company intranet (MS Sharepoint)

Rome Area, Italy

PM support activities for Selex Sistemi Integrati: activities planning, resources and costs planning, general and detailed progress report to ensure data consistency and the observation of deadlines, planning update, reporting.

Rome Area, Italy

Operational processes management of IT and Security services assurance, front end activities, trouble management, specialist support, related to the application management services of Telecom Italia SOC - Security Operation Center.

Rome Area, Italy

Development and testing of applications for the management, delivery and storage of document flow through business process management tools.

Rome Area, Italy

Design, planning and performing checks on information systems with the aim of assessing the compliance with the requirements of the Italian Data Protection Authority.

Rome Area, Italy

Collaboration and support on project whose aim was the improvement of quality and customer satisfaction of a specific product or service. The main projects focused on Fiber-optic communication and USB internet key

Master'S Degree, Industrial Engineering, 110/110 Cum Laude

Thesis: "Correlation Analysis of the Industrial production index: a comparison between the most industrialized countries"

Bachelor'S Degree, Industrial Engineering, 110/110 Cum Laude

Thesis: “Definition of a dual Lagrangian Method for Support Vector Machine learning