Wattco™ manufactures a complete line of cartridge, band, tubular and immersion heating elements for a wide variety of industrial and commercial applications .WATTCO™ has been manufacturing electric heating elements since 1969. Position Description:Develop new accountsEstablish customer service requirementsPrioritize and submit ordersProvide cost estimatesby studying blueprints, plans, and related customer documentation and/or consulting with engineers.Prepare sales reports

Communicate with customers, management, internal departments, and vendors to coordinate overall marketing effort in accordance with corporate goals. Plan and carry out regional market research and analyses. Play integral role in product development activities. Responsible for managing order books for the Canadian market, Mexican market and U.S. market. Served accounts directly attributed to the Oil Drilling markets in Western Canada and Fire Service markets Mexican and U.S.A. Responsible for the administrative organization and development of textiles for the Canadian Department of National Defense

Key Achievements:Achievement award for Recognition of Creativity, Reliability, and team work May 1995 Achievement award for Creating " The CSR ( Customer Service Representative) manual developed for the Textile Indusrty. Service program that outlined customer profile's of each and every customer for anyone to talk to a customer without prior knowledge of past business activity. Customer service was turned into a science.

Worked for a period of two years in this position at PGI-DIFCO

Manufacture of outdoor/indoor man made carpets. Located in St-Jean Sur-Richelieu, Quebec, Canada. Developed and managed a wide range of marketing tools, including promotional materials, direct-mail pieces, and Web site content. Defined and evaluated product marketing collateral, programs, and analyses. Tracked, projected, and reported both advertising and circulation-based marketing programs. Maintained communication with management to ensure marketing activities aligned with business goals. In charge of sample merchandising and design to large department stores selling our brand of carpets.Inside sales duties responsible for providing leads to sales representatives in Canadian and U.S. markets.

Worked within a team environment to carry out a full range of Front Office duties. Reporting the Front Desk manager, checking in/out customers, maintain inventory of checked out rooms and responsible for customer accounts integrity with verification of credit cards and payment history for repeat customers. Worked as a Night Auditor balancing the daily journal entries for all the rooms and restaurants.