I managed team of five direct reports and 80+ indirect reports for a portfolio of an average $100 million per month. Developed strategies and processes to support best-in-class customer engagement, retention, and growth. Led analysis of daily and monthly finance reports, authority for final approval of funds. Ensured funding obligations for fiscal year. Streamlined processes to improve efficiencies and profitability to the organization. Created a risk management system which mitigated losses and improved profitability by 60%. Managed International vendors via reports, meetings and correspondence, including development of Standard Operating Procedures and Statements of Work. Managed remote employees to streamline processes to gain 80% efficiency. Oversaw and managed end-to-end contract process insuring legal, technical, and administrative sufficiency of the contract. Led analysis of daily and monthly month-end production reports. Collaborated with multidisciplinary teams to manage multiple projects. Tapped to re-align roles to improve efficiencies in process, team performance, and productivity by assessing current and needed skills, discussing career goals and objectives with staff, and cross-trained teams for talent retention. Reviewed employees final work product. Partnered with three offshore providers and trained them to identify errors before final contracts were prepared and executed.

Managed three direct reports. Reduced the number of escalated files and documents being delivered for closing by taking over management of Processors and Post Closing teams. I improved attachment rates by networking and executing marketing activities with loan officers and real estate agents.

Oversaw the client process end-to-end ensuring an excellent experience for agents and customers home closing.

Hired, managed, and provided weekly training for contract signing agents for 6 states.

Regional counsel for a global real estate company. Duties include negotiations, leasing, EECO and litigation oversight.

Drafted and negotiated office leases along with facility agreements on a national level for large office spaces. Managed other attorneys and outside legal counsel.