Capt Hardeep Singh Dhanoa Email & Phone Number

Ghaziabad, Uttar Pradesh, India

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 - ✔ Strategic Facilities Management: Orchestrated comprehensive facilities management operations, ensuring the seamless handover of over 4000 properties and projects within specified timelines.✔ Utilities Coordination: Managed critical utilities including water, electricity, data connectivity, voice services, and PNG connections, guaranteeing uninterrupted services across Wave City.✔ Construction Oversight: Supervised building constructions in alignment with approved plans by GDA (Ghaziabad Development Authority), ensuring compliance and quality standards.✔ Asset Maintenance and Cleanlines: Directed the maintenance and cleanliness of Wave City assets, overseeing regular upkeep of parks, common areas, and office spaces.✔ Smart City Services Implementation: Led the implementation and management of Smart City Services, enhancing operational efficiency and resident satisfaction.✔ Customer Relationship Management: Ensured high standards of customer service by efficiently managing service requests and engaging directly with clients to address their needs and concerns.✔ Financial Management: Achieved collections targets for common area maintenance (CAM) and electricity dues, contributing to financial stability and budget adherence.✔ Team Leadership and Training : Developed and implemented training programs for staff, fostering a culture of excellence and continuous improvement within the Estate Management team.✔ Administrative Excellence: Established transparent communication channels across departments, facilitated effective coordination with management, and provided timely management control reports.✔ Security and Surveillance Oversight: Managed a large security force and surveillance system including 500+ security personnel and 1000 CCTV cameras for 24/7 surveillance, ensuring the safety and security of approximately 6000 residents, employees, and company assets.

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 - ✔ General Administration: Acted as the primary point of contact for all departments and employees at the new plant site in Halol, Gujarat.✔ Coordinated effectively with management and various departments within the organization.✔ Management Reporting (MIS): Provided timely and accurate management control reports (MIS) to facilitate decision-making.✔ Confidential Information Handling: Managed and processed confidential information securely and in accordance with organizational protocols.✔ Resource Management: Ensured efficient utilization of resources to optimize operational effectiveness.✔ Implementation of Austerity Measures: Implemented austerity measures as per organization guidelines to optimize costs.✔ Housekeeping and Horticulture: Supervised housekeeping services and maintained horticulture standards within the plant premises.✔ Building Maintenance and Facilities Management: Managed building maintenance activities and oversaw overall facilities management.✔ Liaison with Various Agencies: Established and maintained effective communication and coordination with external agencies and authorities.✔ Vendor and Transport Management: Managed vendor relationships and coordinated transport services for employees and materials.✔ CSR and Event Management: Organized CSR activities and scheduled both in-house and external events to foster community engagement and enhance organizational culture.

Ambala Area, India

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 - ✔ Liaison and Compliance Management: Acted as the Single Point of Contact (SPOC) for Civil Administration, Haryana Urban Development Authority (HUDA), Police Officials, and various Government Departments to ensure compliance with statutory rules and regulations.✔ Project Management: Managed maintenance and development of infrastructure across 180 acres, overseeing timely completion of roads, sewer works, water works, and electrification. Successfully completed pending projects like Multi Utility Booths and Underground Water Tanks under stringent deadlines. Ensured constructions adhered to approved building plans and environmental guidelines.✔ Land and Licensing: Resolved long-pending issues with farmers through personal liaison and facilitated timely renewal of CLU License. Completed mutual Land Exchange with Haryana Urban Development Authority after 5 years of pending negotiations.✔ Legal Matters and Cases: Managed legal cases, ensuring dismissals or settlements out of court, and resolving civil and consumer forum cases.✔ Client Relationship Management: Achieved all targets for property possessions, reassignments, relocations, registries, and collections. Provided timely resolution of client queries and maintained regular communication on property-related matters.✔ Sales and Marketing: Met sales targets through aggressive advertising, personal client interactions, and participation in local events. Organized and managed site events to enhance visibility and attract prospective clients.✔ Facilities Management: Oversaw facilities management from maintenance agreements to uninterrupted water, electricity supply, security services, and prompt maintenance.✔ General Administration and Man Management: Led, motivated, and trained teams while coordinating with internal departments and management.

Ambala Area, India

Ex: Ambala

Punjab

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 - ✔ Safety & Security Oversight: Managed safety and security protocols for the plant manufacturing auto spare parts, ensuring compliance with industry standards and regulations.✔ General Administration: Led general administration activities, including housekeeping, transport management, and vendor coordination, maintaining efficient operational standards.✔ Facilities Management: Oversaw facilities management to ensure smooth operations and maintenance of plant infrastructure, including utilities and building upkeep.✔ Liaison with Government Agencies: Acted as the primary point of contact for liaison with government agencies, ensuring regulatory compliance and fostering positive relationships.✔ Budgeting and Resource Management: Managed budgets for administration and security operations, optimizing resource allocation and cost-effectiveness.

Baddi

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 - ✔ General Administration: Oversaw overall administrative functions ensuring smooth operations across departments. Managed man and material resources effectively to optimize efficiency, minimize costs and support operational needs.✔ Facilities and Security Operations: Orchestrated facilities management to optimize plant efficiency and coordinated security operations for safeguarding company assets.✔ Transport and Security Oversight: Managed transport operations to facilitate seamless logistics and coordinated security measures to safeguard company premises and assets.

Mohali, Punjab

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝐲 - ✔ Managed the administration and security operations of Swaraj Research and Development Complex, overseeing the facilities including Swaraj Mazda stores and the tractor yard.

Chandigarh Area, India

𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 - ✔ Personnel Management and Deployment: Managed recruitment, training, and deployment of personnel across security, housekeeping, facilities management, and office staff.✔ Government Liaison and Compliance: Established and maintained effective liaison with government agencies to ensure regulatory compliance and operational smoothness.✔ Safety and Security System Management: Conducted routine inspections of multiple sites, researched market trends in safety and security systems, and recommended installations to enhance security measures.