Advisory & Consultancy of Human Capital Management, Integrated Infrastructure & Facilities Management, Internal Control & Loss Minimisation and Physical Security (of the business entity's facility) to Micro & Small Enterprises.

Business Unit Head-Human Resources steering the function, including but not limited to activities sacrosanct to an entity in its pre-commissioning phase.

Led the Industrial Relations, Labour Laws & Statutory Compliance of pan India Hospital units in an individual contributor role.

Unit Head - Human Resources. Led the function and established, steered & navigated all the facets of the domain for the first three FYs, post commissioning of the facility.

To establish, steer and lead the HR philosophy & practices, including Industrial Relations, Learning & Development, Employee Health & Safety, Physical Security and Administration & Facilities aspects of the organisation.Highlights : (a). Negotiating worker’s Union Agreement, due for renewal this Year 2019, including Wage Settlement & other Charter of Demand(s). (b). Implementing HRIS & HRMS. (c). Enhancement of Employee Skill Levels by implementing structured Learning Modules & Programmes. (d). Reduction of HR overheads.

Highlights : (a). Led and executed the Integration & Change Management process, post–merger of Marriott and Starwood.(b). Cross pollination and hiring of all the key ExCom and HoD positions, from the talent pool of both the legacies.(c). SWB (Salary, Wages & Benefits) Cost %age to Revenue : Year 2018 – 21.5%; Year 2017 – 26.92% & Year 2016 – 33.13%. (d). Attrition : Year 2018 –23%; Year 2017 – 31.6% & Year 2016 – 36%. (e). Associate Training hours Year 2018 – 51h (Actual) against 50h (Budgeted). (f). MPFI (Management Positions Filled Internally) : YTD 2018 – 52%. (g). Associate Career Development (transfers within Marriott properties on promotion) YTD 2018 : Transfer In – 21 & Out – 18. (h). 2018 AES (Associate Engagement Survey) score : 100 (Year 2017 & 16 – 93).

Highlights: (a). ExComs & HoDs on board by end of Sep and rest of the Team Members by end of Nov 2014, targeted 30 days prior to opening of the hotel. (b). Staggered hiring ensured lower payroll cost, much below the Pre–Opening and Operational budgets. (c). Against Govt. approved 21 Expat positions, hired only 16, localized the remaining with Nationals. (d). Opened the hotel with 112 FTEs, against pre–opening Manpower Budget : 147. (e). Successfully managed the hotel operations in Year 2015 (1st Year of Operations) with an Average Monthly FTEs : 131; against Budget : 156. (f). Launched the coveted Starwood Careers’ GMAP (MT Programme) for the first time in a new country, outside India in the Region. Seven (07) GMAs selected [Five (05) internal Associates). (g). Attrition : Year 2015 – 13.75%. (h). Associate Engagement Score : StarVoice 2015 – 91.66.

(a). Organisational Structure, with Role clarity and Reporting relationship.(b). Structuring of Compensation & Benefits Administration.(c). Creating HR Manual / Policies document.(d). Manpower Planning & Budget.(e). Performance Management System [PMS].(f). Developing Recruitment strategy aligned to revenue projection.(g). Developing Employee Relations & Retention Strategy.(h). Rewards & Recognition, Grievance Redress & Discipline System.(i). General Administration & Facilities and Employee Health & Safety.(j). Employee Communication & Participation Schemes.(k). Organization Development functions, Employee Morale & Motivation and Satisfaction surveys.(l). Employee Productivity and Right Sizing.(m). Learning & Development Plan, based on Training Need Identification and new technologies.(n). HR Administration, Statutory Compliances and Licenses & Liaison.(o). Security & Loss Prevention, Relationship with Competitors / Counterparts and CSR.

(a). Talent Acquisition(b). HR – Operations(c). Talent Management(d). Employee Relations & Engagement(e). Learning & Development(f). HR – Budgeting(g). Organisational Development(h). Organisational and Intra/Inter Departmental Communication & Co–ordination(i). Processes Formulation, Roll Out & Establishment(j). Conflict Management & Counseling

Vertical Head - Administration & Integrated Infrastructure & Facilities Management for the joint telecom circle of Delhi_NCR & Haryana.

The key responsibilities handled :(a). Responsible for the entire gamut of Administration function / activities in the Zone.(b). Housekeeping & Security Management.(c). Facilities Management.(d). Asset Management.(e). Security & Safety.(f). Communication [Mobile & Fixed lines].(g). Cost Management.(h). Key Management.(i). Workplace Management.(j). Power Management.(k). Vendor Management.(l). MIS.(m). Bill processing.

Performed the duties of Battalion Quartermaster (Provisioning & Logistics Officer) and Head Quarter Company (Ancillary Services) Commander.