Keith Kirk Email & Phone Number

Field Sales and Operations Business Leader with 20+ years of experience excelling in manpower and operational efficiencies and bottom line sales growth. A professional who takes pride in the ability to build teams while driving results through ethical methodologies. • Multi-Unit Operational Leadership: Led a region of specialty retail stores in 9 states with operational excellence. Retail stores grossed more than 40 million in annual sales.• Employee Retention: With Public Storage, reduced employee turnover by 70% over a 9 month period. Enhancements in employee retention were realized through improvements in HR Recruiting to ensure the selection process was aligned with long term success as well as new hire on-boarding, mentoring programs that included improved training programs, communications and customer service training modules. • Strategic Planning: Aligned the organizational direction of nine geographically separated units under one corporate vision by collaborating with multi-site units to establish organizational efficiencies and consistent sales and customer service approaches.• Quality Improvement: Improved consistency of performance and adherence to company standards across supervisors of store locations through on-site partnering to ensure success. • P&L Management: Managed a $40 million Regional Sales Organization. Region exceeded sales target 8 out of 9 years.• Merchandise/Product Promotions: Developed and executed the company’s strategy to enter the specialty gifting business targeted to the core home entertainment consumer. Drove incremental sales by more than 5 million. • Organizational Realignment: Won broad support for balancing and rescheduling teams across shifts to improve customer-to-staff ratios, resulting in better sales performance as well as providing clarity of coaching opportunities to quickly improve performance.

Listed skills include Merchandising, Sales, Retail, Hiring, and 34 others.