Khalid Kp Email and Phone Number

•Handing large volumes of inbound calls and Live chat enquiries with regards to the new reservation, rebooking and refund.•Increasing the sales by promoting and selling the Airlines products, servies.•Creating Airline ticket reservation, Quoting the price and exchanging the document for reissuance, refund or EMD based on customer requirements.•Handling general and frequent flyer program enquiries, missing baggage, lost and found claim requests.•Sell Qatar Airways products and services to the customers.•Communicating within the organization with several departments to resolve any issues and escalations.•Providing alternative flight options to the customers affected due the schedule change, discontinuation of flight operation or closure of the airport based on the company policy.

Engine overhaul divisionAssisted in overhaul of various Engine and APU for the Aircraft 777,737,787 and 747ENGINE : Genex, GE 90, CFM 56 - 7B, APU : 331-500, 131-9B, APS 5000 & PWC 901A • Assist AME and Technician in carrying all scheduled maintenance• Have knowledge in doing marshalling• Assist Technician to carries out all allocated tasks• Return to the stores all the tools /equipment drawn for performing the work aftercompletion of work• Assisted in installation of various accessories on engine• Assisted in engine buildup and disassembly of engine

• Organize and administer checks work package issued to line and base maintenance with the objective of meeting the set time frame and cost effective maintenance management. • Handling line and Base maintenance shortages. • Checking and tracking of various parts by using RAMCO software for getting production status (under repair, withdrawn and ERP) for DPS and weekly meeting. • Assisting in daily production schedule (DPS) for various sections of AOD shops (Electrical/Hydraulic/Pneumatics/Fuel) as per the requirements. • Have a brief and good knowledge of schedule arising plan and monthly aircraft accessories due report. • Have a good knowledge of monthly, quarterly and yearly forecasting and periodic maintenance plan( PMP ) • Know the concept of preparation and revising of hanger visit plan ( HVP ) (long term HVP and short term HVP ) • Ensure availability of material, required down time and manpower for scheduled work. • Assisting in preparation of work package.

Answering calls, taking messages and handling correspondence.• maintaining diaries and arranging appointments• Typing, preparing and reports.• organizing and servicing meetings• Managing databases.• Prioritizing workloads.• Liaising with relevant organizations and clients.• logging or processing bills or expenses• Managing reception and meeting and greeting clients.