Worked for Regent Seven Seas Cruise Line for 8 years as well as additional 4 years around the maritime industry, specializing in delivering top-notch customer service and creating memorable guest experiences. Alongside my extensive cruise industry experience, I hold a Bachelor's degree in Maritime Studies and STCW certificate category which covers maritime safety, environmental concerns, and navigation. Furthermore,a graduate school management diploma in Hospitality Science provided a strong foundation in hospitality management, allowing me to merge my passion for exceptional service with my maritime expertise. My experience and qualifications have uniquely positioned me to contribute significantly to the cruise industry, emphasizing the critical balance between hospitality and maritime safety and sustainability.