Stephen Caputo Email & Phone Number

Miami, Florida, Us

New York, Ny, Us

New York, Ny, Us

New York, Ny, Us

New York, Ny, Us

New York, Ny, Us

Chicago, Il, Us

-Strategize and ConsultConfidently evaluate, strategize, present, and implement wellness program designs that fulfill clients’ employee health goals and assist their members in achieving their healthiest selves. Provide tools and resources to HR managers to improve targeted actions to address gaps in program engagement. -Engage Review population aggregate, claims and participation status reports with HR day-to-day contacts and executive leadership on a monthly, quarterly, and annual basis and make strategic recommendations for ongoing program management and ever-increasing member engagement. -AnalyzeGather and analyze key data and trends to drive employee engagement. Identify program enhancements to increase member satisfaction utilizing trend and health insurance claims data and translate into meaningful feedback for executives. Proactively monitor and measure assigned client program data throughout the year; provide clients with timely and meaningful insight and/or recommendations. Oversee client management reporting. Position, deliver and communicate client management data. -Forward ThinkingWork with management/actuaries to identify client requirements for improving annual health benefit programming year-over-year. Employ a consultative and solution-based approach to ascertain and articulate the Vitality value proposition with each clients’ strategic goals and objectives.

Bloomfield, Ct, Us

Manage a book of business consisting of high profile clients. Create and implement expansive health and wellness programs to connect my clients members, nationwide. Act as a mentor for new Client Engagement Managers and serve as a subject matter expert in all aspects of the role.Be the “face” of Cigna by presenting at open enrollment meetings to educate both employers and members about the services, products, and overall mission of their benefit programs.Client persistency – 100%

Manage 150+ international clients on day to day basis while maintaining the highest level of service and responsiveness. Use creativity, product knowledge, regulation information, and global marketplace solutions to solve client situations. Leverage client relationships to find new business opportunities and expand lines of coverage within medical, dental, ancillary, and evacuation insurance.Client persistency – Over 96% throughout entire tenure

Bloomfield, Ct, Us

Prepared materials and presented at new business meetings, finalist meetings, open enrollment presentations, and renewal meetings for all mid-market clients up to 10,000 employees.Responsible for developing client wellness strategy including maintaining and planning with wellness budgets ranging from $1,000 to $150,000. Client persistency – over 97% throughout the entire tenureCreated benefit summaries and government regulated SBC documents.

Bloomfield, Ct, Us

Prepared all materials for, and presented at open enrollment healthcare meetings.Managed overall communication strategy on the client and member level.Maintain relationships with a 35 client book of business within the tri-state area.Troubleshoot all administrative, eligibility, billing, and provider relations situations.

-Create and develop relationships at bars and restaurants in order to sell craft beer.-Strategically work in an untapped market for the craft beer industry to allow for future penetration.-Create marketing campaigns to highlight new product placement.-Organize events at bars to further name recognition of craft beer companies. Events included food and beer pairings to showcase up and coming breweries.

Mclean, Va, Us

Responsible for all branch opening and closing procedures including vault combinations.Handle large amounts of cash during typical teller duties and cash shipment verifications.Extremely efficient and effective service provider for all branch transactions while creating a comfortable and confident client experience.Produce sales referrals benefiting the customers needs and creating new opportunities for the branch and Capital One as a whole. Continually called upon for troubleshooting system and network related difficulties to maintain uninterrupted customer service.