Cara Black Email & Phone Number

Arlington, TX, US

• Collaborated with internal/external stakeholders to intake new features for the team.
• Contributed to the connected services product roadmaps for team capacity planning.
• Collaborated with various division resources to review change requests for technical solutions, estimations, and delivery timeframe.
• Negotiated product delivery based on team capacity.
• Worked closely with the release management team to ensure team tasks are entered into release manifests.
• Mitigated risks related to ad-hoc requests for changes and bugs by re-assigning resources, re-prioritizing work, or pulling resources from other teams.

• Worked with business and development teams to identify the requirements and system impacts.
• Negotiated and created stories for the product backlog based on business and technical requirements.
• Worked with developers to gather technical requirements to complete stories.
• Worked with QA team to understand test scope and bugs that were created.
• Conducted triage sessions with internal and external partners to resolve issues.
• Participated in larger planning sessions to understand what is changing for mobile applications, CWP, Admin Portal, Owner Portal, and Dealer applications.

• Collaborated with internal & external stakeholders to understand the problem statements or desires and identify the business impacts.
• Created, managed, and prioritized the product backlog based on the stakeholder needs.
• Defect management for pre-production and production environments.
• Pushed for design solutions by negotiating between product goals, level of effort, delivery timeline & operational efficiency.
• Lead solution workshops and weekly refinement sessions to review the backlog and ensure the team members’ understanding of the epics & user stories to maximize productivity of the entire team.
• Ran bi-weekly sprint planning sessions to secure the work and lock down the sprint.

• Designed system interface requirement specifications for back-office and vehicle systems such as: Mobile/Web applications, Enrollment Management, Customer Management, and Data Feeds.
• Created process flows for various protocols including APIs, messaging queues and enterprise security standards.
• Managed requirements by conducting internal /external reviews with various levels of cross functional teams such as: Development, Systems Analyst, Account Management (Executive & Senior), Product/Program Management.
• Negotiated requirements with various levels of internal and external teams, including OEMs and partners.
• Liaison between external partner and internal teams throughout development/product lifecycle.
• Contributed to internal/external planning sessions with Executives, Program/Project Mgmt, and Quality teams to identify dependencies and timelines.

• Documented functional requirements, product to systems analysis, requirements workshops, storyboards, business process descriptions, use case scenarios, and workflow analysis.
• Lead functional requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, verifiable, and that they conform to standards.
• Reviewed incoming system enhancements or change requests to ensure request documentation is complete.
• Participated in peer reviews of products derived from requirements specifications to ensure that the requirements were interpreted correctly.
• Supported project management in analysis, documentation, communication and the bridging of business requirements and IT solutions.

• Contributed to the refinement of product requirements, use case scenarios, high-level design, and development.
• Analyzed use case scenarios and the functional specification documentation to identify gaps.
• Participated in business analysis, technical design reviews, project scope, process flows, data mapping, and technical design specifications.
• Prepared and distribute technical documentation for software testing which included test plans, test cases, testing summary reports, and production release notes.
• Managed requirement traceability by capturing all functional and non-functional requirements in test plan and test cases.
• Lead Test Planning and Test Readiness Review meetings with project teams and stakeholders.