Lead development and iteration of Consumer Credit Cards by managing product lifecycle, gathering and prioritizing product and client requirements, defining the product vision, and working closely with digital and technology partners to deliver relevant, client-centric products. Act as a client advocate while applying intuition and ideation to rapid changes in economic markets.

Manage account relationships for the benefit of our communities, our associates, our shareholders and our company. Lead the market in multicultural initiatives, brand recognition and acquisition efforts. Be a powerful source of revenue for our small business and retail markets.

Served as BB&T@Work leader, with a primary focus on growing retail households, while providing meaningful value to commercial clients and our communities. I visit our businesses onsite at their convenience and educate their employees on the importance of financial well-being. A typical meeting would include a brief presentation of the BB&T @Work program followed by a question and answer session with time at the end to open accounts for those who would like to start their relationship with BB&T… Show more Served as BB&T@Work leader, with a primary focus on growing retail households, while providing meaningful value to commercial clients and our communities. I visit our businesses onsite at their convenience and educate their employees on the importance of financial well-being. A typical meeting would include a brief presentation of the BB&T @Work program followed by a question and answer session with time at the end to open accounts for those who would like to start their relationship with BB&T and service our existing clients.I am also responsible for presenting the BB&T@Work benefits to companies and their associates through a variety of presentation activities such as financial planning, seminars and the incorporation of BB&T's other financial partners. We also seek relationships through referrals from our internal and external partners. I am also the BB&T@Work liaison in Community Bank Regions and serve to create awareness of our program, increase product knowledge, and foster sales activity.My primary goals are to develop sales strategies with internal partners and through self-prospecting efforts; to maintain comprehensive knowledge of the BB&T@Work program, account opening procedures and competitive products in local markets; to provide leadership to retail teams and train individuals designated as BB&T@Work Champions to develop an extended sales force; and to represent BB&T through community and professional involvement in groups and associations for the benefit of extending our program to the community business owners we serve. Show less

Represent the BB&T brand through sales and service for customers as well as the referral of non-bank products. Meet established sales performance standards and build and maintain positive relationships with clients. Provide the perfect client experience and be a sales producer with the ability to build relationships. Adhere to and support BB&T's mission and values while maintaining Bank compliance standards and procedures.

Worked as Communication Studies Adjunct Faculty member teaching in the following areas: Interpersonal Communication, Public Speaking, Multicultural Communication, and Business Communication. Taught more than 9 credit hours per semester with an average class size of 25.

Taught 3 courses per semester in the area of Public Speaking while working to obtain a Master's degree in Organizational Professional Communication Development