Job Duties: -Delivery responsibility for large, complex, cross-functional projects. -Develop, maintain and manage customer implementations to ensure projects are delivered on schedule, within agreed scope and create high customer satisfaction. -Create and maintain relationships with customers and their partners. -Identify, manage and provide solutions for project delivery risks, project issues and project plan critical path activities. -Be a resource to subject matter experts and business leaders to document and track business and project scope decisions. -Facilitate business requirements definition and solution design meetings, as well as ongoing project status meetings. -Provide coaching, feedback and personal development to less experienced project team members. -Review and continuously improve communications and/or presentations to support specific customer implementation processes, as well as thosethat can be leveraged for future implementations. -Provide delivery assurance to customers. -Maintain and enhance the business' project management repository, tools, and templates. -Interpret how to continuously add value to the customer. -Prepare weekly status updates for stakeholders, as well as the leadership team and customers.

Highly skilled communications specialist with extensive experience in business and data analytics, data collection and project management, all with great organization while paying attention to detail. A natural leader driven to positively represent a company while increasing sales and consumer outreach.

Quality focused management professional in general business operations, project management, and financial administration. Committed to driving business success by implementing improved technology, increasing customer service standards, and managing cross-functional projects for building multi-year business road maps.