Director, Philanthropy Operations
CurrentNorthwestern Memorial Foundation is the fundraising arm of Northwestern Medicine, a premier integrated academic health system where the patient comes first.- Lead 4 teams totaling 18 members: Annual Giving, Data Management, Gift Administration, and Prospect Research & Development. Team highlights from FY22 include: * Rebuilt Annual Giving program with a clear, cohesive strategy, annual schedule and increased touchpoints * Achieved industry best practice of soliciting patients with the 30-day post-discharge "gratitude window" * Developed and implemented a new donor welcome experience * Optimized HIPPA-compliant feed of patients for fundraising outreach * Realigned team with Analytics to consolidate reporting and analytics resulting in increased expertise and resources for NMF projects * Implemented a new online giving platform * Developed a prospect source dashboard * Developed a portfolio health scorecard- Developed and maintain NMF performance scorecard- Manage operating budget of over $13M- Manage 19 donor-restricted funds totaling over $43.5M- Consistently and collaboratively optimize processes to be more efficient and data-driven - Liaise with other NM teams: Analytics, Fund Accounting, Communications, Corporate Compliance and Integrity, Corporate Governance, Information Services, Office of General Counsel, Strategy and Tax