Who is Cara D.? Overview
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Cara D. is listed as Senior Business Analyst at Novigi, based in Greater Melbourne Area, Australia. AeroLeads shows a matched LinkedIn profile for Cara D..
Cara D. previously worked as Test Manager and Lead Business Analyst at Iress and Test Manager/Lead Business Analyst at Iress.
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Email format at Novigi
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Novigi
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Profile bio
About Cara D.
An accomplished senior business analyst offering 20 years of analyst experience with a strong background in superannuation (25+ years), insurance and large transition projects. Hardworking and highly organised with the ability to work under pressure and deliver quality results. Great stakeholder engagement and an expert in gathering, analysing and documenting business and process requirements. Reliable with great communication skills and excellent team ethic. Passionate about providing a positive member and client experience.
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10 roles
Cara D. work experience
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Test Manager And Lead Business Analyst
Test Manager/Lead Business Analyst
Senior Business Analyst
leading functional system testing and system integration test phases, documenting test plans and test strategies, documenting user journeys, business process flows and procedures, eliciting business rules and requirements, running workshops
Senior Business Analyst
Financial Synergy
Apr 2016 - Oct 2016
Business Analyst
-Internal and External stakeholder engagement-Conducting workshops and face to face interviews to elicit requirements-Writing functional and non-functional business requirements and user stories-Documenting business processes and procedures (and conducting user training)-Providing Superannuation subject matter expertise-Documenting and resolving gaps and risks
Feb 2015 - Mar 2016
Business Analyst
-Requirements/Data gathering, analysis and documentation-Documenting business processes and procedures-Analysis of insurance data including premium calculations and claim eligibility-Writing test cases and completing system and user acceptance testing-Liaising with stakeholders including developers, testers, subject matter experts and external clients-Conducting workshops and presentations-Writing user stories-Documenting gaps and risks
Apr 2010 - Feb 2015
Team Lead/Fund Service Co-Ordinator
Liaising with external clientsTraining new staff on various applicationsConducting performance reviewsCo-ordinating annual reviews for clientsCompleting purchase orders on SAPUser acceptance testing and proof readingProviding subject matter expertise on various projectsKey AchievementsSuccessfully delivering quality member statements to 1 million+ membersIdentifying errors within third party invoices to save client costsConsolidating the client and bureau briefs into a single working document, increasing work efficiencyAll key milestones met within agreed timeframes
May 2006 - Mar 2010
Business Analyst
Statement and Reviews/ATO ReportingResponsibilitiesCo-ordination of statement and review process for all superannuation fundsTraining business units in the validation of data outputAnalysing review errors, liaising with developers and resolving issues in a timely mannerMaintaining databases and tracking resolutionsConducting complex analysis to validate system calculationsManaging Cross Fund Matching ProcessKey AchievementsSuccessfully reducing the number of statements in error across all funds and creating efficient procedures for traceability and resolutionCreated new reporting functionality for efficient user acceptance testingImplemented regular working groups to communicate with key stakeholders and discuss progress and outstanding issuesProduced process documentation and delivered training to interstate offices
Mar 2000 - Feb 2006
Fund Administrator/Customer Consultant
All aspects of superannuation administrationCustomer service consulting (liaising with members and employers) for various fundsProcessing applications, contributions and benefit payments for various fundsDocumenting and responding to member and employer correspondence, including complaintsAnalysing and applying unallocated and unapplied moniesSubject Matter Expert assigned to conversion projectHelp Desk enquiries and resolutionsKey AchievementsSuccessful conversion of superannuation funds to new platformPromotion to Subject Matter Expert liaising with the business post conversionPromoted to trainer of new system functionalityConsistently met service level agreements
Jan 1994 - Feb 2000
FAQ
Frequently asked questions about Cara D.
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What company does Cara D. work for?
Cara D. works for Novigi.
What is Cara D.'s role at Novigi?
Cara D. is listed as Senior Business Analyst at Novigi.
Where is Cara D. based?
Cara D. is based in Greater Melbourne Area, Australia while working with Novigi.
What companies has Cara D. worked for?
Cara D. has worked for Novigi, Iress, Financial Synergy, Link Group (Lnk), and Superpartners.
How can I contact Cara D.?
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