Collaborate with the team to produce relevant content that meets the needs of the client and their audience.Organize and update old content pieces and calendars.Responsible for e-mail marketing using Mailchimp and Constant Contact.

Researches and writes multiple articles per week for online publication.Utilizes social media platforms to promote articles and increase traffic to the website.

• Manage multiple providers’ schedules.• Ensure proper phone routing for timely patient satisfaction.• Perform administrative duties such as photocopying, faxing, and filing while greeting 50+ patients.• Took initiative in learning billing process.• Trained and supervised new hires on proper protocols and procedures.

• Edited written stories and fact-checked each submission. • Utilized various social media platforms to promote articles, which significantly increased traffic to the website.• Pitched, researched, and wrote articles and news stories for online and print publication. - Multiple pieces published in the quarterly April 2018 print edition. - Multiple articles published on the website weekly.• Arranged, conducted interviews, and followed through with individuals knowledgeable about each story’s subject matter. - Found contact information of local dessert shop owner, set up a time to meet, and conducted an interview for profile on the dessert shop, which received tens of thousands of views within a few days of posting.