Cara Hatton Email & Phone Number

Tucson, AZ, US

Austin, Texas, United States

Lubbock, Texas, United States

• In my current position, I develop vendor connections to boost win-win collaborations. I uphold the apps' security, legal compliance, and specifications. Regarding vendor risk management, functional requirements.
• Established validation procedure before the start of business hours following system updates for reducing significant issues from arising in systems by 50%.
• Supervise 10 application administrators of IT to ensure integrity, security, and accessibility of data.
• Served as IT portfolio manager of 60 apps utilized in core banking operations.
• Directed team to complete 2K+ work orders, incidents, and change requests in 2022.

• As a business platform manager, I managed a team of 3 responsible for system configuration and first line of support for the bank’s loan origination system. Achievements:
• Set up a web-based application platform within 3 months of going live for a 10% increase in consumer loan applications.
• Executed loan origination system in less than 9 months with 11 system interfaces.

• In my roles as Program and Project Manager in EPMO, I was responsible for managing several projects in the Mortgage, Retail Lending and Operations areas.Achievements:
• Collaborated with coworkers to evolve the bank’s Project Management Methodology.
• Contributed towards establishing Program Management at the bank.
• Promoted to AVP within 6 months of employment.
• Promoted to Program Manager within 1 year of employment.

• I served as the principal project manager for several important state agencies, such as the Board of Education, Harbors Division, and Department of General Accounting and Services. I gathered functional and business.
• Supported the Board of Education with implementing ideas for using SharePoint to enhance operational processes.
• Assisted Harbors Division with the creation of a business case for system replacement that was used as the foundation for obtaining federal funding.

• I used my experience as a project and account manager to assist large health insurance providers(HMSA-BCBS) launch integrated health programs for their Medicaid population. Together with HMSA and Healthways, I.
• Developed and implemented a problems management system for the Hawaii location.
• Implemented total population management system at Healthways Hawaii.

Honolulu, HI

Business Analyst responsible for the configuration, training and implementation of the scheduling, billing, and ambulatory electronic medical record system components using Epic Systems software application suite (Cadence, Resolute and Prelude).

Phoenix, Arizona, United States

Senior Business Analyst responsible for gathering and documenting business requirements for Cigna Medical Group of Arizona. Implemented and supported multiple applications throughout the organization (Cadence, Resolute, Prelude, pharmacy, and Coag Clinic). Previous positions held were Payments Control and Accounts Payable Supervisor, Payments Control.

Bachelor'S Degree, Information Technology

Associate'S Degree, Business Administration And Management, General