Cara Macher Email & Phone Number

● Assess technology and labor needs for 350+ events in 2023● Manage and train internal staff● Develop processes to improve labor scheduling, operations, team communication

● Work closely with clients to achieve their vision for virtual attendee experience● Collect and manage content for attendee web access (graphic and copy layouts, registration setup, email campaigns, embed iFrame features, attendee surveys, post-event analytics)● Coordinate internal team needs as main client point of contact● Develop new product offerings and standard practices for virtual event platform● Train and lead team of customer support representatives to respond to attendee help desk live chats

● Assess event content and technology needs● Create graphic assets - event logos, PowerPoint templates, lower 3rds, etc.● Plan, schedule, and execute rehearsals and pre-recorded segmentsPerformed in addition to my regular roles and responsibilities, as-needed during high volumes of business

● Specialties: video switching, projection, LED wall, graphics coordinator, teleprompter● Direct shows and communicate changes from client to crew● Train employees and manage freelance labor to ensure high quality customer service● Troubleshoot equipment and communication issues in fast-paced environments

● Technical directed remote broadcasts, live and recorded daily broadcasts● Led team in control room and studio ● Operated Grass Valley Ignite switchers, studio cameras, and audio board simultaneously

● Operated video switchers, robotic cameras, audio board, and teleprompter● Maintained studio lighting conditions, repaired LED video wall

● Produced and edited segments for "The Weekly Special" - statewide broadcast magazine show● Published web content with WordPress