Cara Moss Email & Phone Number

Buffalo/Niagara, New York Area

• Holding various roles of increasing responsibility, provided Human Resources support and lead a team of 7 full life-cycle recruiters in a high volume recruiting and metrics driven environment supporting teams in.
• Directed and supported the recruiting team in high volume recruitment for non-exempt and contract employees by prioritizing activities, establishing expectations, and evaluating results
• Recruiting lead on all professional positions including Human Resources, Project Management, Technical Customer Service, and Financial Analysts
• Developed strategic regional recruiting plans to increase average fill rate, on time delivery, and candidate retention for all Buffalo and Leroy market clients
• National program manager for M&T Bank serving as escalation point for hiring managers and field recruiters, monitor all open requisitions, and ensure compliance with finger printing, background checks, and.
• Analyzed contingent work force turnover, conduct performance reviews, counseling, and exit interviews

• Managed multi-level clients and served as a strategic partner in recruiting, account strategy, and daily operations. Drove the performance and productivity of 5 recruiters in successfully filling staffing orders.
• Managed 5 recruiters and 5 onsite programs in the Financial, Administrative, Clerical, and Manufacturing industries consisting of 300 non-exempt contractors
• Lead and participated in full life-cycle of recruiting: sourcing, qualifying, and placement process
• Collaborated with onsite clients to understand business needs in regards to staffing, on boarding, and employee relations
• Conducted needs analysis with hiring managers and develop appropriate job descriptions
• Developed end user guides that outline how to effectively operate and manage the onsite program specific to the customer’s requirements

• Acted as an extension of the M&T Human Resources Department with a focus on recruiting in Closing, Post Closing, Lending Services, Customer Asset management, Accounting, and Human Resources. Manage all contract.
• Provided recruiting and retention support for up to 50 plus managers on a local and national level
• Managed 150 contract employees working on site at M&T Bank
• Performed full life cycle recruiting sourcing, qualifying, and placement
• Participated in direct hire program utilizing M&T’s Taleo system with a focus in retail banking in the Maryland area
• Screened qualified candidates by reviewing resumes, phone screen, and in person interviews

• Worked in a cross functional role as a teller and in product sales in a high demand location.
• Generated new personal and business accounts resulting in profitable and long-term banking relationships
• Exceeded sales requirements in consumer lending with over $120,000 in loans for the first quarter of the fiscal year
• Developed and train new employees on current banking procedures, computer programs, and sales strategies
• Recruited potential banking clients through innovative sales strategies including new aisle time brochures, development of sales sheets, and utilizing our referral base