Create turnkey solution for effective events. Beginning with concept creation and design to align with delivery of a final product focused on achieving client objectives.

• Directed all aspects of the trade association’s operations, creating strategic business positioning for the more than 500 corporate/individual members while reporting to the Board of Directors. • Conceptualized, planned, and managed programs and events for internal and external stakeholders government officials, and trade missions and delegations.• Created opportunities for our more than 500 corporate and individual members to engage in Corporate Social Responsibility opportunities. • Defined and managed budgets, revenue streams, and fundraising opportunities. • Managed all elements of Human Resources for the Council’s staff members. • Project managed the Annual General Meeting, the annual Board of Directors Election, and all reporting to comprehensive stakeholders relating to programs, memberships, and financials.• Directed all internal and external communications, marketing collateral development, and organizational public relations. • Served as Editor of the ABC Newsletter published on a quarterly basis and the ABC Membership Directory published annually. Key Achievements• Developed a strong member ROI for stakeholders through the creation of innovative programming across multiple platforms contributing to the robust bilateral relationship between the US and the UAE.• Directed change management from conception thru delivery of organizational rebrand; beginning with understanding stakeholder needs and moving to the strategic summit with Board of Directors culminating with an unveiling during our 30th-anniversary gala resulting in the organization achieving the strongest results ever across key accountability areas. • Launched and integrated a comprehensive CRM allowing for streamlined management of all areas of membership administration through a single application.• Maintained strong relationships across all levels of leadership and community members to achieve organizational success. (i.e. Protocol/security/thought leaders/ ministers)

• Project managed initiation of operations in the newly established independent region of SWA (Afghanistan, Qatar, Kuwait, Bahrain, Djoubti, Iraq, and UAE). Served as the primary liaison between the USO World Headquarters and the various elements of regional military commands as well as the various host nation governments. • Implemented sustainability models within the various facilities and lead the initial CSR initiatives for USO in the SWA region. • Developed and mentored a team of 20 staff and 350 volunteers focused on the delivery of quality of life programs.• Managed comprehensive regional components of celebrity entertainment tours of Hollywood stars, top musicians and bands, and professional athletes to remote locations.• Managed an annual operating budget of $8 million.Key Achievements• Lead negotiations with U.S. government to receive and manage assets in-kind that allowed the organization to vastly increase program and service delivery exponentially.• Managed all protocol and logistical requirements for visits such as (President George Bush, President Bill Clinton, President Jimmy Carter as well as the highest levels of military leadership and celebrities, and multiple sports personalities)• Liaised with senior host-nation government officials to allow the USO to develop operations without typical operating expenses resulting in an annual savings of $850K.• Project managed the development and launch of USO locations throughout the region and coined the term “USO in a Box” so that we could support troops in locations it was not safe for us to access. • Developed and implemented, through coordination with the UAE hospitality pool, a USO specific recreational reservation system allowing the organization to effectively manage and track the thousands of deployed personnel while on leave in the region. This system served as the basis for a contract award providing the primary revenue stream for the organization.

Directed and coordinated activities of US service personnel visiting the busiest port in the world for US Navy traffic with over 200 ship visits annually hosting 400,000 service members. Liaised with host nation government representatives as well as senior military commands concerning USO operations. Ensured quality programs and services in an efficient, cost-effective way. Generated funds required for sustaining operations. Directed a team of 12 staff and developed and mentored 40 active volunteers. • Project managed the development of requirement for concessionaires with the ability to supply pier side services, 32 top branded companies. (food/clothing/entertainment) This operation resulted in an annual average of $3 million in commissionable sales creating an organizational sustaining revenue stream. • Developed a sustainable materials management system. • Negotiated preferential rates with more than 75 hotel and entertainment vendors to pool the buying power of U.S. personnel in Dubai and offer competitive rates for service members booking more than 45000 room nights, tours, and waterpark passes annually. • Coordinated all activities with State Department and Department of Defense offices ensuring Force Protection requirements were maintained. • Recruited, trained and evaluated employees to meet the needs of the organization. • Project managed the relocation of all facilities in the 20-building compound designated Jebel Ali in its entirety in 1998 & 2004 maintaining service through the transition.

Coordinated all financial processes for the offices in Dubai and Bahrain. Created a culture ofproductivity and teamwork. Directed support personnel in all areas of accounting transactions.Reported to the Director.• Effectively managed monthly submissions of all financial reporting to the regional office inGermany.• Assisted in preparation of yearly budgets.• Prepared all payments to suppliers and reconciled all accounts with said suppliers.• Worked with colleagues to reconcile their daily intake of money and account for those fundsaccurately.