- Oversee all technology operations and evaluates them according to established goals- Analyze the business requirements of the Association to determine its technology needs- Institute protocols for the use of IT across projects and initiatives- Provide technical support on all NAAHP platforms to membership and staff- Provide advice on the most suitable IT choices for office and membership needs- Make recommendations for the purchase of cost effective technological equipment and software- Stay abreast of and educates office and Board about technology best practices- Build relationships with technical support teams to maintain efficient office systems- Serve as point person for website maintenance and analytics- Install and configure software and hardware (printers, network cards etc.)- Insure appropriate maintenance, backups, and repairs - Oversee maintenance of licenses and upgrade schedules- Assist Media Specialist with media related membership services including design of graphics and marketing materials for website- Develop events in CVent software platform for both national conferences and regional meetings based on the needs of the current planning committee

Author and illustrator of 3 children's storybooks (self-published with Lulu Press), freelance projects include website design, logo design, digital tutorial design and development, brochure and business card design, illustrations and other commissioned artwork.

- Selection of library materials for juvenile and young adult collections in accordance with the library materials selection policy as well as the maintenance of the juvenile and young adult departments. - Planning, development, and implementation of events and programs for all ages of youth to be presented on a monthly basis throughout the year. - Planning, developing, and implementing of the annual Summer Reading Program for all ages of youth. - Planning, development, and implementation of multi-session 3-season, after-school STEAM-based Science Explorer Club for school aged children. - Establishing professional relationships with local community groups for sponsorships and partnerships. - Developing marketing materials and brochures for both online and print media outlets. - Design and maintenance of the library website, Facebook page, and other Social Media sites. - Provide technical support on our patron access computers, as well as, providing support via phone, email and in-person for our online catalog and digital media apps.- Implementation of Digitization Project for newspapers, yearbooks, oral histories and other archive materials. - Implementation of new technologies to be incorporated into youth programs and other library areas. - Video production and editing of virtual Sofa Storytimes and virtual youth craft programs. - Scheduling all library programs, including adult programs, through online event scheduling software.

-Online technical support and customer service for all customer downloads, software, and product issues in relation to PPD products-eCommerce site administrator-Digital template layout design to meet multiple photo laboratory specifications-Graphic design of Photoshop templates for use in portrait photography books, cards, boxes, and other layouts-Blog administrator for company site.-Materials coordinator for event sponsorship-In-house IT support

-Managed the installation, implementation, and administration of the Elluminate Live! online learning system-Enrollment and Technical Support for online and live seminar learners enrolled in all PREPA.R.E. seminars-Editing and conversion of online learning sessions into secure, portable, computer-based media for learners without online capabilities using Adobe Suite, Camtasia, and Mirage file protection software-Microsoft Office networking and Hardware/Software support within PREPA.R.E. office-Website initial update and continuing management, including online payment system and Search Engine Optimization techniques-Desktop publishing (brochures, online newsletter, online advertising)

-Project Manager for HealthStream Learning Management System implementation project-Develop, schedule, administer and evaluate courses for the new installation of an internet-based learning management system, HealthStream Learning Center, at SBLHS for an employee base of 1,500 -Develop and administer needs assessments for organization depending upon identified areas of improvement-Analyze course material and learner needs to determine compatibility-Design and develop instruction that reflects different learning styles, and uses blended and e-learning techniques-Implement training and instructional programs using appropriate instructional methods -Develop and maintain department internal website, and online newsletter, The Advisor-Work interdepartmentally to provide services for hospital groups/departments with specific training concerns or needs-Trained facilitator for group meetings and Performance Improvement Teams-Member of several Performance Improvement Teams dealing with various opportunities for change within the organization

(Now a part of Intertek - http://www.intertek.com/food/locations/usa-testing-services/)- Maintaining records and maintenance schedules- Performing trend analysis and tracking quality control data to meet FDA guidelines as directed by the United States Pharmacopeia (USP)- Reviewing all finished analysis for accuracy and completeness before reporting, as well as, determining adherence to USP guidelines in relation to proper protocol and documentation- Responsibility as the first reviewer in a two-step review process for all outgoing reports- Training of new hires on general laboratory/safety practices- Use of Laboratory Information Management System (LIMS) - Writing and editing standard operating procedures and validation reports- Customer and technical assistance- Incorporating protocols for antibiotic potency assay- Cytotoxicity analysis and human plasma selenium analysis in-house using USP and other researched references- Wet chemistry analysis of nutritional supplements, over-the-counter pharmaceuticals and food items; training of employees to perform these analyses- Calibration and maintenance of complex laboratory equipment- Microbiological analysis of pharmaceutical and food samples for Salmonella, E. Coli, yeasts and molds, as well as, other specialized microbial analysis per customer request

-ABO/Rh testing, antigen and antibody identification, slide preparation, manualdifferentials, as well as, other manual testing to help determine patient compatibility with donors. -Working quickly and efficiently to meet turn-around-times required by hospital, maintaining documentation required by hospital guidelines pertaining to patient confidentiality, and communicating with a variety of hospital staff for quality patient care.