Engineering Consultant
CurrentMapped and documented an end-to-end process for health and workforce insurance claims that are managed by a third-party administrator. This documentation is being used to structure a consistent operating model across new acquisitions.Ongoing project management of business transformation teams with the responsibility of merging new companies that have been acquired over the past year.Developed enterprise level Incident Response Plan for national bank after intense research and… Show more Mapped and documented an end-to-end process for health and workforce insurance claims that are managed by a third-party administrator. This documentation is being used to structure a consistent operating model across new acquisitions.Ongoing project management of business transformation teams with the responsibility of merging new companies that have been acquired over the past year.Developed enterprise level Incident Response Plan for national bank after intense research and interviews with C-Level Executives.Wrote Standard Operation Procedures, Application Manuals and Service Level Agreements for Security Operations Center (SOC).Designed and compiled Health Check Reports for LogRhythm, QRADAR and Splunk SIEMS.Developed User Manual and Training for custom McAfee security tool, which was distributed across all Air Force Reserve installations.Create Microsoft application usage recommendations for the LAPD. Show less