As a Member Experience Manager at DUOS, I collaborate with various teams to design and deliver data-driven solutions that enhance the engagement and satisfaction of our clients and members. I have over ten years of experience in managing cross-functional projects, leveraging my project management and CRM skills to optimize operations and outcomes.My passion is to partner technology, compassion, and innovation to create better health and wellness for everyone. At DUOS, I have contributed to the development and launch of a virtual help center, an end-to-end member experience, and internal process management tools that have resulted in improved preventative care adherence, reduced costs, and increased ROI for key customers. I am always eager to learn new skills and explore new opportunities to positively impact the healthcare industry.
Listed skills include Nonprofits, Fundraising, Community Outreach, Public Speaking, and 38 others.