Cara Glennon-Olsen, Mpa, Pmp, Lssgb Email and Phone Number

- Manage all aspects of a portfolio of wildfire mitigation projects focused on Emergency Management and Public Safety Power Shutoff (PSPS) mitigation programs. Projects include: * Installation of a territory-wide network of AI-enabled wildfire cameras and evaluation of other sensor technology. * Implementation of a backup power rebate program for Access and Functional Needs (AFN) customers in PacifiCorp's Oregon service territory. * Management of a free to the customer portable battery program for AFN customers in PacifiCorp's California service territory.- Provide project controls and administration support for PacifiCorp's Advanced Forecasting and Situational Awareness (operational weather forecasting) program. Tasks include: * Project financial controls (long range forecasting, invoicing, cost estimating, month-end accounting) and change management. * Preparation of grant applications and other funding requests for projects in excess of >$10M. * Supplier contract negotiations. * Project plan development.- Provide support for preparation of regulatory filings including (but not limited to) wildfire mitigation plans. compliance reports, and data requests on the topics of Emergency Management, Situational Awareness, and Community and Stakeholder Engagement.

- Lead monthly forecast and change management meetings. - Maintain project forecasts. Capture and track project cost changes. - Generate program finance and portfolio reports. - General program quality reporting (on demand). - Capture and track contract schedule changes. - Establish performance monitoring for engineering and field work on construction contracts (contract language, templates).- Led a construction management software rollout from tool configuration through end user support and training. - Review reports for contractor compliance with reporting standards.

- Project financial analysis including forecasting and materials management for a portfolio of 20 projects with budgets ranging from $80K-$88M.- Utilize SAP to monitor and control financial progress of high-budget capital projects through execution and close out.- Provide schedule development and planning support for high-profile, large projects with budgets in excess of $54M.- Designed and implemented SharePoint sites for project: scope tracking, assignment tracking and scheduling.- Built report library to monitor project scoping efforts, assignments and costs for all engineering disciplines.- Manage monthly and annual reporting for all engineering design project scoping, assignments and costs.

- Identified and proactively mitigated risk of cost overruns to 4 large infrastructure projects with budgets ranging from $500K to $6.6M.- Close and initiate projects with budgets ranging from $1.5 to $3 million dollars.- Prepare funding requests for large projects ($500K - $6.6M).- Managed financial reporting for 13 projects, all with budgets over one million dollars.- Coordinate change control process for large, complex projects.- Developed a deployment schedule intended to facilitate coordination of deployments to facilitate resource allocation and track deployment approvals.- Coordinate and develop training materials for project status reporting among project managers.- Designed and published status reports that track projects’ progress through their quality gates.- Helped audit and control project documentation quality for multiple large projects with budgets ranging between $1 and $22 million dollars.- Assisted in development of a project demand process to handle requests for up to 500+ efforts per year.- Developed training materials for the department integration (change) management process.- Configured and conducted training on DTNA’s new business intelligence tool for management of small projects.- Build and maintain SharePoint sites and project documentation templates for project managers.- Wrote work instructions for the application of DTNA’s small and large project management methodologies.- Mapped existing project management processes to PMBOK to clarify DTNA project management methodology for new and veteran project managers.

- Collaborated with the Clinical Director of Nursing Practice to draft the charter and plan for a pediatric 4:3:1:3:3:1 immunization rate improvement project.- Corresponded with project managers in the County’s IT Department to support improvement of a clinical performance metrics dashboard.- Researched metrics for a clinical quality improvement dashboard for chronic disease management in corrections health.- Wrote a detailed report that identified demographic trends in patients diagnosed with chronic pain to support the efforts of clinical leadership to identify patients most at risk for opiate abuse and dependence.- Developed patient satisfaction reports for leadership in Multnomah County’s school-based health centers and dental clinics.- Prepared patient access reports for Multnomah County’s primary care clinics.- Monitored progress of an operations project that improved customer satisfaction, reduced telephone abandonment rates, and made Multnomah County clinics’ phone trees more efficient.- Authored a list of best practices for getting mentally ill and minor patients’ informed consent to treatment.

- Developed students’ research, writing, presentation, and communication skills.- Facilitated students’ adjustment to college life and coordinated their referral to community resources as needed.- Served as a liaison between students, faculty, and staff at the university.- Instructed students to improve their understanding of course materials and assignments.