Cara Johnson Email & Phone Number

Austin, Tx, Us

Austin, Texas, Us

Storable is the best-in-class tech platform in the self-storage industry. My primary responsibilities as Chief of Staff: - Served as the nucleus for the Storable executive team and as the connective tissue across the enterprise- Led quarterly strategic planning and coordinated major cross-functional projects with a focus on alignment and accountability- Acted as a communication arm for the President, drafting and delivering critical messages- Facilitated content development for key meetings such as executive offsites, monthly global all-hands, and leadership summit with stakeholders including the CEO, President, and Chief People Officer- Coordinated with HR and recruiting teams on resource planning and large-scale organizational changes.

Austin, Texas, Us

Reported to the Chief People Officer. Served as the right hand for executive sponsors through the full M&A lifecycle for five acquisitions over a 12-month period while limiting disruption to clients and the business. Orchestrated pre-acquisition operational readiness planning and execution, and post-close integration workstreams. Partnered with cross-functional stakeholders on enterprise-wide projects and strategic initiatives. Responsible for internal and external communication strategy, planning, and execution.

Austin, Tx, Us

Rebuilt SpareFoot's Client Success program from the ground up. Acted as a player-coach with direct responsibility for the top ~100 logos and personal management of top three logos, with little to no client churn or team turnover. Analyzed revenue and growth data to design account treatment models and CSM portfolios. Created team's Tableau dashboards for revenue, churn, and client network performance. Directed enterprise Client Success strategy, planning, execution, and post-delivery evaluation on a major pricing model change, from stakeholdering and risk assessment to communication and transition plans. Served on the Women of SpareFoot Steering Committee, fostering growth among colleagues and elevating SpareFoot’s visibility in the Austin tech industry through community projects, branding, and events.

Austin, Tx, Us

Owned the health, satisfaction, retention, and expansion for 75 strategic accounts. Coordinated with clients on financial planning and budgeting cycles, including multi-million dollar REIT budgets. Reinvented quarterly business review processes and content, increased client engagement by 50%.

Austin, Texas, Us

Established and led a cross-functional team serving PetRelocation’s largest region. Helped drive the company to a spot on the Inc. Top 5000 List of fastest-growing private companies for the 6th year in a row. Negotiated with international vendors to establish partnerships, pricing agreements, and resolve disputes. Partnered with HR on design, rollout, and administration of a regional training program, decreasing new hire ramp time by 50% and increasing capacity of the operations team by 37%.

Austin, Texas, Us

Launched PetRelocation's first B2B sales and operations team and built into a scalable department. Drove growth to land the company on Austin Business Journal’s Fast 50 list. Improved efficiency in RFP response time by 67% through the creation of new sales processes and by implementing best practices. Spoke at Charlotte Metro Relocation Council's Q3 2012 summit on the challenges of moving pets to China.

Austin, Texas, Us

Designed, sold, and serviced logistical packages to move live animals worldwide. Exceeded sales goals for 9 consecutive quarters. Required detailed navigation of international, regional, and local laws and regulations. Designed and implemented training assets including routing matrices, Gantt timelines, and QC modules. Performed user acceptance testing (UAT) for internal software applications and lead scoring algorithm. Edited and optimized country-specific lead landing pages.

Managed complex multi-day incentive programs from 30 to 600 guests, averaged six programs simultaneously. Selected, contracted, and coordinated with an average of 25 suppliers per program. Managed budgets up to $750K. Selected for NYC operating team on 2007 Michael Strahan-Dreier LLP Charity Golf Tournament; accountable for rider oversight for entertainers William Shatner and Diana Ross and coordination of commercial donors. Member of Women in Sports and Events - SF Bay Area (WISE).

Schiller Park, Il, Us

Directed high-profile $2.5MM account with 60K sq ft of meeting space and eight direct reports. Balanced delicate relationship between hotel executives/staff and clients from the position of a third-party contractor. Strengthened communication and enabled seamless relations with 11 different hotel departments. Overhauled inventory and equipment management processes, improving budgetary and operational efficiencies. Analyzed P&L statements and shared implications through monthly director reporting. Managed accounting matters with hotel controller (billing disputes, credits, aging reports, commission payouts, etc.)

Schiller Park, Il, Us

Promoted from Assistant Director to Director after 16 months. Developed $1.7MM sales budget. Directed ADAV, Sales Manager, and five technicians. Acted as a hotel press liaison for live broadcast events with the White House Communications Agency, US Secret Service, Bloomberg, C-SPAN, and others. Negotiated with labor brokers and subrental equipment vendors to establish regional preferred supplier list.

Bachelor'S Degree, Marketing (Major), Management (Minor)

Fall Semester, Marketing, E-Commerce, Health Care Management