Championing the use of data to inform operations and case management for unaccompanied immigrant children under contracts with the Office of Refugee Resettlement. Creating and maintaining data pipelines. Developing reports and dashboards. Providing peer review and coaching junior colleagues.

- Led all data, research, and policy functions for a 24-person nonprofit technology team building SNAP outreach software that serves over 350,000 users each year.- Developed and managed research partnerships to externally validate mRelief's impact.- Analyzed qualitative data in Dedoose and quantitative data in SPSS, Excel, or Python and delivered insights in team meetings and in reports for enrollment & outreach partners, funders, and internal stakeholders.- Created database tables to engineer performant SQL queries and dashboards in the business intelligence tool Metabase.- QA tested and modified existing Ruby code to ensure our products reflect policy regulations.- Provided business forecasting analysis and competitive insights to leadership and recommended the goals that were adopted for a 5 year strategic plan.- Monitored usability data in Fullstory and conducted original mixed methods UX research with SNAP applicants and outreach workers.

- Documented and refined a system for key metrics including sources, formulas, definitions, and standardized tracking- Fulfilled 85 data requests using SQL to write or edit queries and dashboards to pull data; join that data as needed with external sources; and analyze it if required using SPSS or Excel- Conducted over 30 semi-structured qualitative interviews, coded and analyzed data in Dedoose, and published results as a research brief and report- Collaborated with other product team members to design and evaluate 3 pilot projects- Facilitated 12 'SNAP 101' trainings for internal and external staff and provided technical assistance to answer hundreds of questions about particular elements of SNAP policy- Wrote 9 blog posts on topics related to SNAP and mRelief's products and published dozens of social media posts- Contributed to over a dozen funding proposals

- Processed 230 manuscript submissions- Developed a guide for Associate Editors- Recruited and onboarded 35+ new Associate Editors, more than tripling the size and capacity of the editorial team.- Collaborated with Springer staff to complete special projects (e.g., classifications, reviewer database)- Responded to hundreds of editorial, reviewer, and author inquiries

- Led components of research and evaluation projects. - Developed data collection tools and project resources and analyzed and visualized qualitative and quantitative data. - Provided project management and coordinated with clients and participants. - Supported the organization's efforts around data governance, research strategy, proposal development, and communications. - Trained and supervised interns and entry-level staff.

Managed data collection and reporting for special initiatives involving program model innovations, community policing, and STEM makerspaces. Conducted six focus groups. Completed a dozen certified program observations using the Youth Program Quality Assessment and Dimensions of Success tools as the basis for continuous quality improvement. Led internal CQI efforts around Latinx recruitment as part of a city-wide learning collaborative. Published research briefs and presentations for internal and external stakeholders. Supervised a teen intern.

Provided project management and coordination support across nine research and technical assistance projects. Completed dozens of qualitative interviews and two focus groups across projects. Developed dozens of grants proposals and project resources. Assisted in the creation of 10-15 qualitative and quantitative research instruments. Analyzed literature and composed many small scale and one large scale literature reviews. Provided research support and prepared materials for the production of journal articles, presentations, reports, briefs, and posters.

• Wrote, edited, and formatted manuals for internal and external use• Managed the Cityspan database and pulled relevant reports as requested• Assisted with the development of a new Program Quality & Compliance audit process• Planned and produced a new teen application instructional video

• Researched large nonprofit institutions to collect information on fundraising and engagement trends and program structure to create background briefs and prospect lists for consultants.• Created 24 client/project case studies including 16 client testimonials to showcase the value and scope of work GG+A provides.

• Investigated creative methods of evaluating the Fellows Program• Compiled and presented an evaluation plan including a logic model, potential data collection and evaluation methods, and appropriate indicators• Assisted with the development of the 100&Change grant competition

Worked on a variety of initiatives to increase international student access to higher education at Illinois Tech:• Developed a new initiative to allow advanced undergraduate females whose education has been interrupted or stalled due to circumstances of poverty, conflict, or other crises to complete their degree at IIT or similar institutions. • Implemented and updated systems of documentation and fundraising, including a large-scale data-analysis project, for international outreach efforts - with a focus on the Middle East and Latin America.• Created one-pagers, flyers, blog posts, thought documents, and an annual report in support of the work of the SASDI office and Vice Provost, Gerald Doyle.

Undergraduate Research Project funded by the IIT College of Science with Mentorship from Laura Hosman, Ph.D. Political Economy and Public Policy.• Modified the baseline survey from the Kiribati Adaptation Program to measure the effect of environmental migration as a result of climate change on the inhabitants of Chuuk, Micronesia.• Developed a logic model for distributing the surveys to collect data from people in Chuuk and in communities of Chuukese diaspora abroad.

• Copy-Edited and Formatted the Camp Overview Manual• Maintained Social Media and Communications on MailChimp, Flickr, and YouTube• Actively engaged students in STEM learning activities

• Documented past and present program activities for public and private use.• Coordinated field trips and guest speakers• Assisted with various program tasks including contacting partner organizations and editing annual reports