Cara Chang Email & Phone Number

Eden Prairie , Mn, Us

Communications, QI, and project management professional supporting CMS's One PI Medicare fraud prevention initiative. Specializing in deliverable management in the PMO, I analyze project schedules and Statements of Work, ensuring on-time delivery through proactive mitigation plans. I also collaborate with the team to develop comprehensive deliverables for CMS audiences ranging from program management to directors. I contribute to the success of SCAMPI appraisals for CMMI Maturity Levels 4 and 5 in both Development and Services, analyze plans and procedures, and collaborate with the team to identify opportunities for QI activities.

Hanover, Nh, Us

Collaborated with SMEs and research content to develop project plans for HIX/Marketplace, Medicaid Modernization, and Medicaid Expansion ACA projects. I facilitated meetings, coordinated gate reviews, and participated in team recruitment by contacting potential hires and conducting interviews. I wrote technical proposal content for additional Medicaid modernization RFPs.

Falls Church, Va, Us

Documentation management professional for CMS and Social Security Administration (SSA) initiatives. Key projects included supporting operational systems for Accountable Care Organizations (ACOs) to exchange information with CMS, the Medicaid/CHIP Program, and the Federal Data Services Hub (FDSH) linking State-based Marketplaces and Medicaid systems. Ensured quality and timely delivery of 750+ deliverables. Additionally, I coordinated document reviews, maintained a repository, and managed onboarding tasks for the SSA PMO.

Bethesda, Md, Us

Facilitated meetings with stakeholder aviation industry stakeholders, defining project scope and database architecture. Collaborated closely with Lockheed Martin to document processes and coordinated the annual delivery of 200 technical documents, establishing consistency standards. Led the development of the Performance Work Statement (PWS) for PRD, crucial in securing project funding from FAA management. Compiled monthly status reports, ensuring FAA SDLC compliance, and provided QA leadership to maintain high-quality project standards.

Towson, Md, Us

Taught English 317—Writing for Business and Industry.An advanced writing course preparing students to write for the business environment. Skills taught ncluded writing clearly and concisely, tailoring documents to specific audiences, problem-solving in the business environment, and applying standard business formats and processes to produce business documents. Blackboard was used as a supplement to the course, both as a repository for course information and as an outlet for occasional online classes.

Stevenson, Md, Us

Taught English 148—Introduction to Composition. An introductory writing course for first-year students that prepared them for English 151—College Composition. This course focused on the basics of English grammar and the writing process. Blackboard was used as a repository for course information

Coordinated with software developers and project managers to develop product manuals, marketing materials, and other technical documents. Created templates and wrote software installation guides and user manuals to accompany software products; wrote copy for company websites.

Baltimore, Md, Us

I taught English pronunciation and vocabulary to ESL/ESOL students, mostly UMBC graduate students.

Baltimore, Md, Us

I tutored both native English speakers and ESL students in college-level composition. During my time here, I earned Level 2 tutor certification from the College Reading and Learning Association (CRLA).

Arlington, Virginia, Us

Defined device specifications in government and military requirements documents. Edited and revised documents for improved flow and layout.

Master Of Public Health - Mph Candidate, Public Health

Master Of Science, Professional Writing

Bachelor Of Arts, English--Communications And Technology

Certificate, East Asian Studies