Carlos Alarcón Sáez Email & Phone Number

Amsterdam, Holanda Septentrional, Países Bajos

Ámsterdam Y Alrededores, Países Bajos

Ámsterdam Y Alrededores, Países Bajos

Expert on complaint management for the Spanish and Portuguese markets.My responsibilities included, but were not limited to:- Track, handle and solve all complaints; product, non-product, service, product recall, etc.- First point of contact for all returns: unauthorised and intercompany, monitor expired returns and develop and implement consistent return.

Ámsterdam Y Alrededores, Países Bajos

• Ultimately filling in the General Manager position for this flagship store with 250 employees and over 20M€ yearly turnover.Responsibilities:
• Recruit, train and develop managers to increase the day to day productivity of the business
• Manage scheduling and performance development for a productive and successful workforce
• Ensure Department Managers conduct and execute efficient daily meetings
• Model the way for the store team and inspire a shared vision
• Assist and participate in the roll-out of new training and operational initiatives

Main responsibilities:- Creating the stock processes after the store opening.- Recruiting and training the stock team (35 team members).- Scheduling and handling Payroll issues and discrepancies.- Responsible for optimising back stock and store levels.- Preparation and execution of sales, promotions, transfers and product recall.Achievements:- Planning and.

Utrecht

Control of delivery processes. Management of time and space. Support new store openings. Training incoming managers and stock into the stock system.

Front-End Web Development Course (Currently Ongoing), Web Page, Digital/Multimedia And Information Resources Design

Complete course on the following topics: - HTML - CSS - JavaScript - JQuery

Education record

Telecommunications Engineering