Caraline Nelson Email & Phone Number

Burton, Ohio

• Collaborated with the director and department heads to develop the bi-annual newsletter which markets over 250 programs to nearly 4,000 cardholders annually.
• Managed the ordering for four purchase orders with budgets totaling $22,000.
• Corresponded with the seven members of the Board of Directors, sending data on the library’s 9 KPIs.
• Promoted the Annual Fund Campaign, which raised over $17,500 for the library.
• Volunteered to run a Dungeons and Dragons group for six teens at the library, the success of this program tripled the attendance to youth programming from the prior year.

Chardon, Ohio, United States

• Promoted from membership service representative to Director on Duty within four months.
• Developed a collaborative work environment and mutual respect across four departments.
• Conducted data analysis on over 500 complaints to identify underlying causes and made suggestions.
• Led a staff training to improve the team’s dashboard familiarity, contributing to the acquisition of 1,900+ new clients.

Middlefield, Ohio

• Addressed packaging concerns as packaging for 1,000+ products transitioned to recyclable or compostable.
• Promoted Aldi’s Corporate partnership fundraiser with over 400 customers daily during the fundraising season, to help the company raise 10 million dollars by 2027 to fight childhood cancer.

• Managed a team of 25 writers that published over 350 news articles to BagoGames.
• Promoted the website's content across three social media platforms; Facebook, Twitter, and Instagram.
• Corresponded with developers and publishers to secure review keys for over 150 titles before launch.

Associate Of Arts - Aa

Google Data Analyst Professional Certificate, Data Analytics

• Cultivated experience in the collection, transformation, and organization of data in order to draw conclusions, make predictions and.

100+ Badges (Focused On Data Managment And Tableau)