Scrum Master
Current
Sep 2021 - Present
AeroLeads people directory · profile
Cara Lynch Email & Phone Number
Experienced IT Business Relationship and Requirements Manager for Marketing, Sales Enablement and Omnichannel Contact Center operations.
at
Mindex
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Experienced IT Business Relationship and Requirements Manager for Marketing, Sales Enablement and Omnichannel Contact Center operations.
Location
Fairport, New York, United States
Company size
Who is Cara Lynch? Overview
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Quick answer
Cara Lynch is listed as Experienced IT Business Relationship and Requirements Manager for Marketing, Sales Enablement and Omnichannel Contact Center operations. at Mindex, a company with 187 employees, based in Fairport, New York, United States. AeroLeads shows a matched LinkedIn profile for Cara Lynch.
Cara Lynch previously worked as Scrum Master at Mindex and Senior Business Relationship Manager at Xerox. Cara Lynch holds Certificate, Applied Project Management from Villanova University.
Company email context
Email format at Mindex
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Mindex
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Profile bio
About Cara Lynch
Specialties: Business Relationship ManagementBusiness Analyst ManagementProject ManagementCall Center Operations ManagementSales EnablementBusiness AnalysisRequirements EngineeringSoftware Quality ControlSoftware Subcontractor / Vendor ManagementTraining
Current workplace
Cara Lynch's current company
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Mindex
7 roles
Cara Lynch work experience
A career timeline built from the work history available for this profile.
Senior Business Relationship Manager
- Trusted partner for North America Sales Ops, XBS, US Delivery, Inside Sales.
- Requirements, QC, and Change Control for Salesforce.com projects.
- PM for multiple app rationalization and retirement projects.
- Vendor engagement for CCaS, Big Machines CPQ, CLM and Strategic Bid Center.
- Managed Marketing and Sales Requirements Competency Center (16 BSAs), acting Manager for Marketing and Sales PMO (10 PMs).
Jun 2014 - May 2021
Business Relationship Manager
- Project: Oracle CRM on Demand for North America Supplies Sales
- Project: Cognos BI for North America Inside Sales
- Project: Siebel to SFDC for North America Inside Sales (delivered in under 90 days)
- Program management for Siebel CRM Sales platform
- Western Hemisphere IM Achievement Award – Project Program Management
May 2008 - Jun 2014
Requirements Manager
- Requirements and UAT manager for multiple projects Siebel CRM for Inside Sales US and Canada contact centers.
- Trained, coached, and managed Business System Analyst team.
Apr 2004 - May 2008
Requirements Analyst
- BSA for first implementation of Siebel CRM in Xerox.
- Change Control for Siebel CRM Sales platform and contact center telecom environment.
Jan 2003 - Apr 2004
Im Operations Manager - Teleweb Business Unit
- IM focal at TeleWeb Center in Irving, Texas.
- Complete equipment, telecom and ACD, desk-side software, demo room and emergency operations technology support.
- Developed DR and Business Continuity Plan for Inside Sales.
Jul 2001 - Jan 2003
Inbound Sales Manager - Teleweb Business Unit
- Managed 800-Ask-Xerox Inbound teams in Rochester and Irving.
- Developed processes, training and coaching for TeleWeb launch.
- Business SME for IMA AdvantEdge CRM implementation.
Apr 1998 - Jul 2001
Team & coworkers
Colleagues at Mindex
Other employees you can reach at mindex.com. View company contacts for 187 employees →
DP
David Patch
Colleague at Mindex
Mechanicsburg, Pennsylvania, United States, United States
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LM
Lisa Middleton
Colleague at Mindex
Monroe County, New York, United States, United States
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RM
Ryan Mcglinn
Colleague at Mindex
Rochester, New York, United States, United States
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AG
Alexis Gutberlet
Colleague at Mindex
Webster, New York, United States, United States
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BB
Brian Bieber
Colleague at Mindex
Fairport, New York, United States, United States
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SN
Stephen Nelson
Colleague at Mindex
Rochester, New York, United States, United States
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JI
Joshua Issac
Colleague at Mindex
Rochester, New York, United States, United States
View →
BK
Brandon Key
Colleague at Mindex
Chittenango, New York, United States, United States
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EM
Elish Melchiade, Phr, Ahf, Icp, Cprw
Colleague at Mindex
Albany, New York Metropolitan Area, United States
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JP
Jessica Pembroke
Colleague at Mindex
Rochester, New York, United States, United States
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David Patch
Colleague at Mindex
Mechanicsburg, Pennsylvania, United States, United States
View →
LM
Lisa Middleton
Colleague at Mindex
Monroe County, New York, United States, United States
View →
RM
Ryan Mcglinn
Colleague at Mindex
Rochester, New York, United States, United States
View →
AG
Alexis Gutberlet
Colleague at Mindex
Webster, New York, United States, United States
View →
BB
Brian Bieber
Colleague at Mindex
Fairport, New York, United States, United States
View →
SN
Stephen Nelson
Colleague at Mindex
Rochester, New York, United States, United States
View →
JI
Joshua Issac
Colleague at Mindex
Rochester, New York, United States, United States
View →
BK
Brandon Key
Colleague at Mindex
Chittenango, New York, United States, United States
View →
EM
Elish Melchiade, Phr, Ahf, Icp, Cprw
Colleague at Mindex
Albany, New York Metropolitan Area, United States
View →
JP
Jessica Pembroke
Colleague at Mindex
Rochester, New York, United States, United States
View →
5 education records
Cara Lynch education
Certificate, Applied Project Management
Negotiations Theory And Practice
B.S., Business Administration And Management, General
A.S., Journalism And Mass Communications
American Studies
FAQ
Frequently asked questions about Cara Lynch
Quick answers generated from the profile data available on this page.
What company does Cara Lynch work for?
Cara Lynch works for Mindex.
What is Cara Lynch's role at Mindex?
Cara Lynch is listed as Experienced IT Business Relationship and Requirements Manager for Marketing, Sales Enablement and Omnichannel Contact Center operations. at Mindex.
Where is Cara Lynch based?
Cara Lynch is based in Fairport, New York, United States while working with Mindex.
What companies has Cara Lynch worked for?
Cara Lynch has worked for Mindex and Xerox.
Who are Cara Lynch's colleagues at Mindex?
Cara Lynch's colleagues at Mindex include David Patch, Lisa Middleton, Ryan Mcglinn, Alexis Gutberlet, and Brian Bieber.
How can I contact Cara Lynch?
You can use AeroLeads to view verified contact signals for Cara Lynch at Mindex, including work email, phone, and LinkedIn data when available.
What schools did Cara Lynch attend?
Cara Lynch holds Certificate, Applied Project Management from Villanova University.
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